Rumors Resort Hotel

Was a horrible experience, not worth the price. The water pressure was the worst!!! We had a shared villa because original room we had booked was having water pressure problems. Share bathroom at the villa was no better. Experience was nit good.

We had stayed at this hotel for 1 overnight. The electricity company had an outage and with that no water or a back up generator was at this big hotel that was booked out for the weekend. We called the number provide for assistance to inquiry about any water for us to brush our teeth, use the bathroom or take a shower but was advise that none was at the BIG BOOKED OUT HOTEL! so we verified with the front desk (Cristian) if the electricity came back the time for check out if we can stay and use the water to get ready. Cristian (front desk clerk) advise I’m sorry you need to check out at 11. I’m telling this young man that we need to shower and tidy up ourselves. He was so inconsiderate stating we can only be allowed until 12 with or without being able to take a shower, use the bathroom or brush our teeth. I requested that we will need to speak to a manager or someone hire because we this was insane. No consideration for none of the guest. People had to leave that way (no bath, use of bathroom or brushing of teeth). Don’t talk about the pool…it is cloudy and the walls have mildew all around. The kids section was filled with dirty. Over all, the electricity came back at 11 (check out time) we then advise (Cristian) that will stay and take a shower and get ready to leave. We did so IMMEDIATELY to leave that place and never returning. I don’t recommend Rumors hotel and there service. Sorry!

Well situated resort between Cahal Pech and Xunantunich. Wonderful view from the top of the restaurant and the staff was friendly and helpful! Food was good!! Room was clean and large! The pool area was very nice and family friendly! Set up a combo zip-line and cave tour through them and if was very good! We would definitely stay there again!