Villasanpaolo Resort & Spa

Hotel with rustic but still beautiful decoration. Furnitures bit old for my taste, especially the bedroom. Very friendly staff. Beautiful spa and pool, although we didn’t use it unfortunately. Location and view are gorgeous. Breakfast amazing, with delicious Italian Prosecco, Italian cheese, and prosciutto, among many other delicious homemade pastry and breads. All in all I would say it is a 4-5 star hotel in terms of accommodation and facilities, but breakfast certainly 5 stars.

We had room 212. Just regular double room not superior but very good, excellent bed with memory foam mattress, huge bed. Magnificent view to San Gimignano from balcony. Lots of breakfast variety only scrambled eggs, bacon hard. Great coffee. Wonderful view from dining room. On three of the seven nights the dinner service was dreadful despite the best efforts of the industrious Lorenzo. On Monday June 18 we went in the dining room at 7.30. We did not receive any food, even bread, for over an hour. We weren’t even asked if we wanted wine. We got the attention of the head waiter and he shrugged us off saying ‘Uno momento’ and strolled past with his hands behind his back. Very condescending. On two of the nights large groups were bussed in and service suffered. Spa very nice. We had a couple of treatments which were great. Pool area good with plenty of loungers. Bar staff brought drinks and very helpful. Room service has a €9 charge! So went to bar and brought drinks back. Parked for free at Certaldo and got one hour train to Florence. Tiring as very busy and hot. Recommend open top sightseeing bus. Lots to see so set off early. Free parking too at San Gimignano with a bit of a walk. Flew into Pisa and looked round there which was amazing. Reasonable priced restaurants if you look around and we found a very good one. Came with Jet2 and car hire. Click on car hire on app to find out where you pick up car! We didn’t and rep sent us on a half hour trek in the heat with our cases to the wrong place before a shuttle bus driver told us where to go! Jet2 use the only company not situated at the designated car hire building. Still waiting for our car hire deposit refund six days later even though car was ‘fine’.

This time it was for a conference, but I would like to revisit for a private and relaxing time. The staff was friendly and took into account a variety of flexibility, which was very helpful to us as conference organizers. The bus company and San Gimignano restaurant referred by the hotel did a very good job.

We had a delightful time at the resort and spa! Breakfast was outstanding as well as the lunch and dinner we had as well. Staff very friendly and accommodating. Tuscan scenery and views are breathtaking! Highly recommend a stay here at he Villasanpaolo Resort and Spa!

We so enjoyed your resort! After a day of exploring, everyone loved coming back and visiting your spa. Your breakfast was excellent; it was our favorite of the three places we stayed while visiting Italy! Our only complaint is that we wish you had provided a shuttle to the nearby town of San Gimignano since we were dependent on transfer services to deliver and pick us up from the resort. We would recommend your resort to anyone visiting Italy.

Villa San Paolo is situated perfectly between Florence, Piza and Siena so its location is perfect for exploring the Tuscan region. The Villa is quite modern with a very nice spa and restaurant. The staff are excellent with advice and directions on where to explore and how to get there. Francesca was exceptional in helping us identify places to see and tips on how to manage the travel. The management was very accommodating in changing our room when we had an issue which we very much appreciated. This is an excellent place to stay if you want that 'under the Tuscan sun' experience.