Gæstebruger
17. juni 2024
I've stayed at many hostels including Hostel International in the Tenderloin distric. All and all, not a bad experience, i didn't think it could get worse. IT DID. After booking a room with Green Tortoise i was expecting to stay at the North Beach location, instead we were sent down the street several blocks to a hole in the wall location where the rooms were small, cramped and worst of all I woke up from the Green Tortoise room with flea bites all over. Once we checked out I talked to the front desk staff about it and they didn't seem at all bothered or apologetic or concerned about my predicament. After I emailed Green Tortoise about the fleas, they did not take accountability and brushed me off. For an organization in the people business, they don't seem to care too much about people. I would never go back! AVOID IT LIKE THE PLAGUE
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