W San Francisco

Was excited to stay here but got ill and couldn’t get a cancellation credit. So my review stars are all 1’s since I couldn’t stay and the hotel wouldn’t do anything to give any sort of partial credit.

Overall a great urban hotel at which I’ve stayed a number of times. Despite not being a huge fan of the W brand (a bit too trendy as I age) the location and value are hard to beat. The service is friendly and attentive; the rooms are nicely appointed—I appreciate the Nespresso machine and decent toiletries. The restaurant has good, fresh food for breakfast and friendly and efficient service. On a stay last month I came down with Covid and ended up in my room for a week; the staff was very considerate about bringing deliveries and checking to make sure I had everything I needed. They would pack room service as “to-go” items but the food was still warm and tasty when it arrived, and with everything needed for a proper meal. Note that some of the lower floor rooms don’t have much of a view beyond looking at the side of a building next door, so if that’s of importance make sure to books a higher category room.

discovery package不错