Holiday Inn San Francisco-Golden Gateway

The hotel location is good, and the room had a great view of the city. There is trader joes and whole food nearby. Water dispenser and microwave is available at the basement of the hotel which was quite convenient

Always great coming back to this hotel in SF. Great location and easy to get around the city.

Awesome hotel Right next to cable car end of line Secure parking 😊👍

Location is not too bad. Bus stop is around the Conner. Uber from hotel to SFO airport about $60. From pier to hotel $13. There are a few restaurants on the next street.

The management of this hotel is extremely arrogant and ruthless. Three weeks before our check-in date, we applied for a cancellation through the platform due to a possible trip rescheduling because of a physical injury. I prepared a hospital diagnosis of a fracture and a rest certificate, but despite multiple communications, the hotel still refused to cancel. Other hotels, however, helped us with the cancellation. Upon check-in, the hotel charges a parking fee of $45 per day, but you can only park until 2 PM the next day — no matter how late you arrive. In summary, we had to stay at this hotel, and the experience was as anticipated; perhaps their practices are legal, but they are heartless — showing no understanding, care, or service spirit towards guests.

My deposit of $200 charged to my card has not been returned even after 1 week