Gæstebruger
22. oktober 2022
The hotel is now being used to provide shelter for new immigrants and these guests are unfairly treated. The California State pays this hotel to provide shelter to these guests, however the treatment that they receive is far from "guest like". Staff opens guests' packages and removes any medications and any items at their own discretion. I sent a package for a friend who was staying at the hotel and because the package arrived 1 day after the guest was gone, package was opened and items were distributed among the staff, instead of returning the package to the sender. It is illegal to open any packages addressed to another person. I spoke with one of the members of the staff: Mary Toscano and she said, and I quote "items from the package were discarded". No other hotel does this to my knowledge. These actions are unfair and even illegal.
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