Red Roof Plus+ San Antonio Downtown - Riverwalk

COMPLETE GARBAGE. THIS PLACE IS BC ACTUAL LITERAL TRASH. DO NOT SPEND YOUR MONEY OR TIME HERE. THEY SUCK THE CUSTOMER SERVICE SUCKS. EVERYTHING ABOUT THIS PLACE SUCKS ASS.

It's nice

酒店完美 價格合適 附近環境也不錯 離機場也近 不錯的選擇 我去了休斯頓太空中心 fatanstic 可以帶孩子們去看看

The staff was so pleasant an professional nice and helpful, the rooms were very clean an kept up, The manager Samantha was so warm an welcoming . The local sites are nice too see. I will definitely recommend family an friends to stay here, an I will be back.

2022 stay was happy, 2023 not as much, tub was plugged and water wouldn't drain, complained, was moved to another room. next morning a bag of bread was infested with ants threw away $10.00 worth. Never bought any foods cause of the ants! Told front desk and said maintenance would take care of it, but (?) were never sure cause we ourselves sanitized and cleaned area quickly.

It did located near the city center, Riverwalk and Alamo is just walking distance, which is great. However, the hotel doesn't provide housekeeping service. Over my stay, they don't change the towel and refill shower amenity, my rubbish bin is full and no one change that. The coffee machine didn't clean up, still dirty water inside with some hair, so disgusting. Charging for such a high price without any service provided is definitely overcharged.

My room had roaches. It’s 15 to park. And there are fees for a safe I didn’t want or need. Told me less then 24 hours before my 50 dollar hold on my card was now 75. The fire alarm was pulled at 5 AM. All around bad experience. I will not be staying here again

My business partner and I had the worst experience at this hotel. On the first night when we were getting ready to go to bed my business partner has paw prints on his sheets. The toilet in the room got clogged so I went downstairs to let staff know they told me I had to plunge the toilet myself or they could move me to another room. In the new room we had roaches running around. There was a horrible smell in the hallways. The carpets are extremely dirty. The staff is very rude with the exception of one person that is usually there in the mornings.

-Live roaches running about the room every day. -There is no housekeeping meaning no room cleaning or fresh linens and you have to put your used towels and trash in the hallway each morning then pick up fresh ones at the front desk. -The hotel lets up to 80# pets stay free so you can imagine the filthy stained floor and carpeted areas. -There is no water dispenser in the lobby, just a coffee maker and a microwave. No breakfast items at all. When getting coffee, roaches ran out of the napkins and across the counter. -Sink faucet was installed backwards with cold on left and hot on right. -We had prepaid through ******* for the full stay so we were stuck,. The staff were kind and friendly; we felt sorry for them having to work there. It was an easy walk to the Alamo, but through a dirty area with many homeless persons sleeping, begging, or stumbling about. This hotel needs to be fully inspected and shut down. Do not book a room here. We can afford and should have spent a couple hundred dollars more for a quality hotel.