Hotel San Agustin Beach Club

Paid for a sea view well worth it beautiful view of the sea and the hotel pools. The room and the hotel was clean. Excellent buffet at breakast but at dinner it was a set meal no choice with food given with the exception of a buffet barbecue twice a week. Alan at reception was extremely helpful. We were able to exchange the pool towels daily. Two sockets in room one in bedroom and the other in bathroom for charging appliances.

The Hotel San Agustin Beach Club is located in an excellent location in San Agustin. The San Agustin shopping centre is 5-10 minutes walk (slightly uphill) and you have access to Spar (supermarket), shops and multiple good restaurants. The hotel readily books you a taxi to the shopping centre/taxi stand, if it is a struggle to walk to the shopping centre. The hotel is located next to the San Agustin Beach which is a volcanic sand beach. The beach is not overcrowded and there are plenty of sunbeds and umbrellas which can rent for small fee from the beach wardens. There is a restaurant on the beach with a toilet facilities, so you can easily buy drinks and food. We frequently headed back to our hotel as it so close. The downside is that the hotel is only accessible to the beach via relatively steep steps. Therefore, it would be amazing if the hotel considered constructing a ramp or lift to make the beach more accessible for prams and wheelchairs. The hotel itself is compact and designed like the interiors of a cruise-ship. It was very quaint, clean and comfortable. The staff were extremely friendly and helpful. The reception and restaurant staff were very cordial and always had smiling faces. We were welcomed with a complimentary glasses of sparkling wine whilst we were checking in. We were offered beach towels for each of us. We booked a triple room with an ocean view, which had a large bed with a comfortable mattress bed. The balcony view of the Ocean was amazing and definitely worth booking an Ocean-view room. The hotel room was clean. There were bathrobes for each of the guests and plenty of cupboards. Unfortunately, there were only 2 areas with sockets in the room. One area had about 3 sockets behind the TV which was difficult to access. The TV, kettle etc were already. There was one socket on the opposite wall near my mattress bed. However, we managed as we brought multi-plus adaptors with us. On the first day, we had complimentary water bottles, teabags, sugar and milk. Thereafter, we bought water from the hotel or the local Spar. Thereafter restaurant/reception gave us teabags, milk and sugar when we asked them. Breakfast was exceptional with a wide variety of food, with both healthy options (plenty of fruit) and holiday unhealthy options. In addition to the buffet style, you can order crepes/pancakes, eggs done different ways and so on from the kitchen. The 2 pools were clean and good for families. The jacuzzi was lovely under some trees. There were plenty of sun-beds and parasols, as well as, different seating areas. The bar was open till 11pm, and drinks and food are easily available. Lunch has light options of sandwiches, as well as, some hot options too. Dinner was usually a pre-set 5-course dinner (except for buffet days) which changes every day, and usually 2 sittings starting at 18:30 and 20:00. However, the staff accommodates you if you don’t arrive exactly on time. One the dinners was a Gala night wh

Hotel is located next ti beach. Very clean place and friedly stuff. Most of guest are little older, so no kids in here. Nice pool area. Breakfast is very good. We had dinner in three nighst. It was five course menu but just avarage and I would think about that again.

An amazing hotel in front of the ocean, old-style but very comfortable. At the reception, Danny was very nice upon our arrival. The room is quite big and has everything you need. The two pools are very nice, and there is also a 5-seat small hydro massage. With the half board, we had an amazing continental breakfast every morning with everything you could desire. The big plus is the dinner, where you are in the hands of one of the best chefs that I have ever met (and I travel a lot for my job). Aridane Socorro and his kitchen staff made our dinners magical, with a gourmet menu every day that was refined and delicious. The service with Elio, Marco, Angela, Dory, and all the rest of the staff was friendly and professional. I would like to thank all the people who have worked hard to make you feel at home in this hotel. We have spent 15 days in the structure, and we will come back for sure. A place that makes you feel relaxed and happy.

Another lovely stay spoilt in part by the strange actions of a foreign couple who continuously wedged open the fire escape door immediately next to their room for use as their personal quick exit to the beach, bar, pool etc. This allowed cold draughts at night blow into our bedroom and noise from the adjacent cafe keep us awake at night. Whilst the cleaners usually closed it in the morning and I closed it once or twice, it was soon miraculously open again soon after. I presume the occupants were aware we weren’t happy as they always smirked and grinned whenever they saw us. We are not ones to complain but in future we will. We will return but will not put up with such stupid selfish action again.

Our stay at this hotel was just what we wanted: A great beachfront location, superb views, a comfortable and relaxing room and enjoyable meals served by professional and attentive staff. One of the best winter breaks we've had.