Hotel Goldener Hirsch, a Luxury Collection Hotel, Salzburg

出行前我讓攜程的客服幫我再把海外訂單都確認下，因為我們帶小朋友，很多房間都訂了沙發床，客服説衹要有確認號就沒問題，事實上還是會出問題。比如前台説你衹訂了一個人的房間，我出示確認函顯示兩大一小，搞了很久才勉強同意幫我們鋪沙發床。如果事先再確認好可以省很多事。 酒店本身有上百年的歷史，在老房子裏重新裝修過，很有歐洲宮廷奶奶風，套房面積闊綽，還加了了自動馬桶蓋，在歐洲很難得。 床品和布草都挺舒服的，就是行李太多不好拎上樓，內部蜿蜒曲折。備品用的是bredo，香味好聞。 早餐不算豐富，乾巴白人飯，鮮榨橙汁好喝。 服務算奧地利地區比較nice的，英語交流沒問題。

非常好的一家酒店有情調

I’ve been visiting Salzburg since 1995, and with our daughter now living here, we’ve stayed in many different places over the years. But none have felt like home the way Hotel Goldener Hirsch does. The hospitality is exceptional. Warm, attentive and genuine. From the moment we arrived, we were made to feel not just welcomed, but cared for. Our room was beautifully appointed, with a view overlooking the Pferdeschwemme. It was comfortable in that rare way that makes you want to unpack, settle in and stay a while. Breakfast service delivered to our room each morning allowed us to ease into the day with quiet and comfort. In the evenings, we found ourselves at the hotel bar both before and after dinner, drawn in by the atmosphere and the incredibly welcoming bartender. I wish I had gotten his name. His professionalism, beautiful cocktails and way of making everyone feel like a regular added a layer of warmth that made those evenings feel special. I'm going to return. Hotel Goldener Hirsch is more than a luxury property. It’s where we’ll return, again and again, because it feels like coming home.

The Goldener Hirsch is one of one of my favourite hotels. On our latest trip to Europe we were arriving and departing from Zurich. A large part of our trip was spent in skiing in Switzerland and then in Vienna. We used the Hirsch as our waystation the way there and back just because we like it that much. Always great service and accomodations and superior food. What more can one ask for?

Excellent hotel in alpine chic, furnished with antiques. Excellent location in Getreidegasse, allowing for immediate exploration of Salzburg’s Old Town and walking to Festspielhaus. Excellent breakfast and recommended lunch. Bar also recommended.

Can't say enough good things. Great staff and very helpful. Received an upgrade to a one bedroom suite for my Bonvoy status. The room was very large with a very comfortable bed and pillows. The bathroom is very luxurious and spacious. loved the warm floors, bidet and towel warmer. The in-room coffee maker is pretty fancy and needs to have instructions next to it on how to use it. The one disappointment in the room was the sofa. Extremely uncomfortable to sit on. Also, the AC only goes to 18degrees C. Personally we like it cooler. The beauty of the hotel let us overlook the temp. and go with being a little warm at night. Love the fact that there were motion sensor lights under the night stands, large mirrors and bathroom to help guide you at night if you got up out of bed. Sat at the bar a couple of times for drinks. Nice little bar and nice bartenders. Ate in the main restaurant. The food was excellent. Had the schnitzel. Not sure what its supposed to taste like since i have never had it before but it tasted really good. Had a nice Austrian wine. After you check in, everyone in the hotel will know you by name and greet you by name. Everything you would expect from a luxury hotel. Would definitely stay again if in the area. The location is right on the main street in old town.