Armand Heights

Location is amazing, very comfy beds, pillows, nicely decorated. Unfortunately the ‘breakfast’ was extremely disappointing. Melba toast(some out of wrappers), oatmeal pkgs, old meat & chz pkgs. That is not breakfast or the ‘2nd ‘B’ in Bed & Breakfast.

I love Salt Spring Island, and on many trips there I've had such wonderful experiences with all the lodgings I've had the pleasure to stay at. However, the last trip included the WORST experience of all my travels. We booked two nights at this property based on the description posted. When we arrived, the room did not match the description, and when we questioned the owner about it, her defensive insistence ended with her telling us to get off the property. She cancelled the reservation on her end, yet charged my friend who had made the reservation two withdrawals of 500CAD (=1000 CAD). Note that she does not accept credit cards for payment (as per her website), yet she took this money electronically anyway. Since that awful event, we have spent over a week trying to get the charges reversed. We documented the mismatch between the room and its description with photos, but the owner changed the listing on the website so that her deception would not be detected. (She has since reposted the misleading description, so CAVEAT EMPTOR). Beyond the deceptive business practices, I have to say that this property is not in the spirit of Salt Spring Island. The garden around the house looked like a construction site, and the room we saw had a décor that I can only describe as Russian nouveau riche c. 1999. NOT the charming, quaint, or even "weird" Salt Spring Island that I know and love. If you want a real island experience, avoid this place like the plague and go elsewhere.