Dolphin Continental Hotel

I recently stayed at Dolphin Continental Hotel and had a wonderful experience. The staff were incredibly cheerful and helpful, making me feel very welcome throughout my stay. The hotel's location was fantastic, with easy access to many restaurants and other attractions nearby. I highly recommend Dolphin Continental Hotel to anyone looking for a comfortable and convenient stay.

It is normal and nothing have been done

This is certainly one of the strangest hotels I've visited. The room was genuinely filthy. I realise when hopping from Bahrain, Qatar or the United Arab Emirates that standards visibly drop when entering Kuwait, however, such is no excuse for what I saw in my room. It was the 14th floor, so the corner window with views over the sea was appreciated, though the clump of hair on my sheet and other hair visible through the translucent pillow case was quite disgusting. The bed size menu has a previous guests writing scrawled over it and the carpet was black from years of stains and damp. The carpet had also not been vacuumed and was littered with hair, paper and food stains. The general vibe of this hotel is imminent closure or refurbishment. I think the ownership realise that its golden years are over. My reservation provider has a note on the website stating that this hotel will be closed from October to May 2025, though this was denied as incorrect by the staff. The staff were pleasant and friendly enough though, and indeed, the price I paid was low for Kuwait and breakfast was included with a large selection of foods and especially healthy options too (though much was from days past). Additionally a free airport shuttle was also included, though there was some issues with this upon my arrival. I have no issue with used and aging furniture and amenities, though filth represents poor management. Even the shuttle van had trash everyone inside it which would take seconds to clean... Yes, for the price paid, irrespective of the dirtiness of everything - it is still good value and that's why I've issued 3/5. The location is also good. I would still recommend It as a value budget option, but I do not consider this a 4 star hotel at all.