Le Relais du Moulin - Hôtel de Charme & Spa Adult Only

Bon hôtel en général

Quiet, smal and charming place, with excellent service. Good breakfast, egg, bacon, cheeses, fruits and much more. Nice bungalows with cozy terrace. The Tipsy bar was nice to relax. Good sunbeds

We had an excellent stay at the Moulin. The hotel is very well maintain, the gardens are beautiful and the atmosphere at the pool and pool bar is very relaxing. The standard of food was very good and even better than expected. But what the best about the stay was the Staff. Everyone was very professional but very friendly. The only disapointment was that the tennis court is no longer in use.

At first glance everything is in great order - nice common areas like the restaurant, bar and pool. The staff (especially at the bar) is also helpful and friendly. The rooms themselves are a bit of a problem. They look like from the 80's and also they are very small; I can't imagine having two or three suitcases open there and moving around without restrictions. The ugliest thing is the bathroom, it's so small and also doesn't have a shower, but only a tiny bathtub, which you can't even fill with hot water at once - the boiler probably can't handle it and you have to turn off the water halfway through, wait 10 minutes and then continue again. It's a shame, the location is also not ideal and it's already far to the east - it's not particularly far, but considering that Guadeloupe often has traffic jams, it takes more than an hour to get to the capital or Basse-Terre. Also beware that check-in is only at 4pm, and since pilots are also sleeping there, who always have priority and give them late-checkout, you have to wait until late afternoon to check-in. However, you probably won't get a late checkout yourself. But again, the common areas are very nice and the whole hotel is quiet and has a good atmosphere, the staff is also very good, but for the reasons mentioned above I will try a different accommodation next time.

Such great customer service! Especially Gwal. Due to our language barrier we had some issues booking travel accommodations to get to this hotel from another island and she and a gentleman (forgot his name sadly) were so helpful and nonjudgmental with my horrible to almost zero French I could speak! She helped us with ferries, car rental, massages and taxi! The daytime bartender was also our favorite. The grounds are beautiful and the massages were amazing, especially Sabrina! Everyone was so nice and a lovely and made our last few nights on the island memorable!

A remarkably refined gem with the warmest and most accommodating staff you could hope for. I brought my daughter to the island for a tournament and with great fortune found this dream boutique style hotel. The cabin style rooms are well appointed in a high end island flare cleverly situated to allow for a sense of privacy. The restaurant experience is classic French cuisine meets Caribbean chic. The buffet breakfast is most memorable. Do not miss this opportunity if you are ever so fortunate to be in Guadeloupe.