Excelsior Hôtel Spa Sainte-Adèle

The beds and pillows were very comfortable. The renovated and clean bathroom made up for some areas in the room which needed a good wipe down such as patio doors and door frames. The spa in the hotel was a beautiful surprise with incredible service. Staff at the hotel very pleasant.

Good hôtel to stay when visiting the amusement parks in the area. Two pools, fun for kids, good family place. Comfortable rooms but the hotel and facilities could use a refresh.

Highlight of this hotel was the pool (you can actually do lengths), 2 hot tubs, and the sauna. The restaurant was also excellent! The rooms could use an upgrade.

After several stays here we are always satisfied with the beautiful establishment.

I love to go there. The staff is very helpful and friendly 🙂. I recommend it if you want a quiet getaway.

The air conditioner was not functional. On Saturday morning, I informed the receptionist that my room was very hot. During the night, the temperature reached 82°F. At around 3:00 PM, my wife reported the issue again. A few minutes later, the owner informed us that there was a problem with the A/C unit and provided a portable fan, assuring us that repairs would be made in the afternoon. However, by 6:20 PM, the issue remained unresolved, so we decided to leave the facility. We departed 17 hours earlier than planned, as our check-out was originally scheduled for today at 11:00 AM