Airelles Château de la Messardière

The service by the hotel was really good. We enjoyed both our complimentary breakfast and lunch buffet. The hotel provide free shuttle rides to the town and private beach clubs as well. The gardens are beautiful The sauna and steam room was very hot, way above the normal spa in other hotels which are slightly strange. The pools are okay not particularly special. Dinner at the Italian restaurant in the hotel is very overpriced and food is mediocre. We had to send the carbonara back because it was inedible with the amount of salt in it. The most puzzling issue we had was actually our room is fully lighted in white light, which is not common in a 5 star luxury hotel. There was no ambient light. The bathroom looks like a hospital toilet, and the decor looks outdated. We requested to change to other rooms but the hotel said they are full. It was then we found out that some rooms have already been refurbished with better lightings, and some are still dated. It made us wonder whether they gave us an outdated room because we booked via a third party website and not direct. We had high expectations because this is a 1500 dollars stay, and we expected way more for the room. Despite liking the service, we have to say it is not value for money, and the hotel can do way better in terms of their room and restaurant.

入住體驗和住房服務都是極致。但是check out那天我們把背包遺漏在了酒店衣帽間，發現事情之後我們也及時聯繫了客服，但是遲遲未收到答覆。這麼大一個包room service竟然找不到，也證明了他們房間打掃的不精細（最糟糕的情況就是看到了説沒有）法國人的辦事效率低也充分得到了證實

We have stayed at 5-star hotels around the world and in St Tropez and this is easily top 5, maybe top 1-2. Incredible hotel from start to finish. Best service I have ever received at a hotel, amazing attitude from the staff to always solve every problem. A breakfast and lunch buffet are included, but these are not like any buffet you have ever been to - extremely high quality food, better than a nice a la carte restaurant. There are a lot of kids and families but there is an adults only pool with the best view. The gym is incredible and fully stocked with powerade and snacks. The hotel gives you all kinds of fun souvenirs to take with you, including expensive brand shirts, straw hats, caps, pajamas, a nice leather beach bag, etc. Amazing. I have no idea how anyone could complain about this hotel. I strongly suspect the negative reviews are competitors mad about how badly they're being beaten. Honestly I thought St Tropez itself as a town was very underwhelming and don't get what all the fuss is about. But this hotel is so amazing that I would go back again just to stay here.