Village Pierre & Vacances Cap Esterel - Saint Raphaël Village

I had agreed with hotel reception to check-out at noon as I was going for a mountain biking excursion. The cleaning ladies passed several times between 11am and noon, urging my son to leave the room. This is unacceptable. I returned at 11.55 & couldn’t even shower & put on clean clothes. Will never come back!

The views are amazing… and that’s all that is good about the hotel… the rooms are small and stuffy, no sun beds - expect a week of sitting on the floor. The lifeguards are fun sponges. Expect 7-8 enforcing your sun bathing. The shops refuse to refund or exchange faulty items… we purchased a faulty snorkel and the rude woman pretended to be a manager and despite me pointing out French consumer law, refused and was derogatory towards English people . They sell things in the shop that aren’t even allowed to be used in the pool. you are isolated here so no options but to use the overpriced run down facilities and shops. The entire pool area smells of sewage. A week of sitting on the grass. Don’t waste your money.

Shaby apartment with loose door handles and mini-moo bathroom, ridiculously small for four (and meant for 5!) with a ‘bed’ on which it’s impossible to sleep without banging your head. Music from L’ecole du cirque nearby guaranteed until 23:00PM with no apologies: you can book activities with l’Ecole du cirque (making you think there is a kind of partnership between the two, so things like noise level can be negotiated) but when it comes to aforementioned noise level being way too high and going on while you try to sleep: “L’Ecole du cirque is independent and has nothing to do with Pierre et vacances”. What a joke!!!! There is no airco in the rooms either and if you try to sleep on your balcony to get some fresh air, be aware that your neighbours are allowed to speak until any time of the night and of course smoke (cigar included) as they wish! We’re in the 21st century but Pierre et Vacances has not yet integrated the concept of “No Noise after 23:00pm” and a no smoking policy on the balconies while creating smoking areas FAR from where people live and sleep. People and kids shout on the streets when going back to their accommodation at night, some hairs were found on two pillows when we arrived, music and entertainment is a must of the village until 23:00 (too bad if you have a migraine that night!). I was very nostalgic of Pierre et Vacances, which my parents booked to go skiing when I was a child. This experience has cured me of my nostalgia for good. Fortunately, the staff is friendly. That makes me feel a bit better. Ps: Pierre et Vacances please pass on this comment to L’Ecole du Cirque so that next year they may think of starting earlier…. And finish earlier too!!

Je suis en vacances pour la semaine et je n ai pas d eau froide dans l appartement. Je ne peux pas prendre de douche, ni me laver au lavabo car l eau est bouillante. Personne ne nous a prévenu alors que le problème persiste depuis une semaine selon la réception..la seule solution proposée est de prendre des douches à l hôtel d à côté !!! C est inadmissible ! A chaque fois que j irai à la piscine je devrai supplier l hôtel d à côté de m offrir l hospitalité pour une douche!! Et on est 5! Je suis extrêmement déçue!

Merci beaucoup à Mélissa et Sofia, nos supers animatrices du club ado, c'était de loin la meilleure semaine de ma vie !! Elles mettent de l'ambiance avec toujours le sourire !! Vraiment, trop triste de partir, je me suis fais plein d'amis ✨✨✨

Un énorme merci à Mélissa et toute l'équipe du club ado ! J’ai passé des vacances incroyables grâce à l'ambiance dynamique, aux activités variées et à l'énergie communicative de Mélissa. Elle sait vraiment comment créer des moments inoubliables et mettre tout le monde à l’aise. Un club parfait pour les jeunes qui veulent s’amuser, se faire des amis et profiter pleinement de leur séjour ! Hâte de revenir !