Four Seasons Hotel Lion Palace St. Petersburg anmeldelser

這是我第一次給五星酒店寫差評，我住過世界各地的豪華酒店，從未遇到如此荒謬的事情，預訂的時候看到是聖彼得堡排名第一的奢華酒店，來了才發現無論是外觀還是裏面都一般般，迷你吧裏面的可樂和氣泡水都要收費。重點來了：酒店沒有請打掃房間的牌子，電話上有個打掃專線，我們第二天出去時打電話過去明確的告訴對方可以打掃了，但是下午2點半回來的時候完全沒有動過，本來想休息一下傍晚再出去，衹能再次打電話過去，等到4點半下去投訴，正好遇到大堂經理，她表示歉意説馬上解決，（後來給了一盤水果）可是等我們6點鐘回來居然還在打掃，我們衹能到走廊坐着，我氣得當場血壓升高，沒想到一次愉快的旅行讓這家“奢華”酒店把好心情全給毀了！難道打掃房間不是酒店應該做的嗎？一個國際連鎖品牌酒店客房部沒有人聽得懂英語誰會信呢？但事實就是如此！ 還有一個細節，酒店提供的茶具杯具和洗漱用品檔次太低，浴帽和髮圈劣質到奇葩。總之這家酒店名不符實，讓我們體會到了什麼叫做花錢買罪受！

Все отлично 🥰 предоставляли бы если вкусняшки каждый день как в приветственный, было бы вообще здорово 😂

设施：房間設計理念就是很好好 卫生：房間廁所相對有好 环境：酒店設計風格真的好 服务：服務太好 整體看起來都不錯 是一間很有名的歷史建築

畢竟俄羅斯四季已經和四季總公司脱離了，但是品質依舊在線。衞生和設施都無可挑剔，就是有點老，但是處在這個位置也有一種獨特的風格。周邊環境也很不錯，離冬宮很近。

五分酒店 第一位絕佳， 街對面就是景點 ，距離冬宮步行距離 附近很多網紅餐廳 但walkin隨便吃也沒踩過雷 煙酒百貨店都有 第二硬件也很好，除了中規中矩的四季的標準以外，宮殿制式很漂亮 ，而且很小清新！可能是公主宮殿的原因 小巧精緻 很有少女心 第三是前台服務很好，我們因為提前到了， 也儘量幫我們安排了最早能入住的房間，整體服務都很自然也很適度 超級推薦這裏

酒店地理位置方便，就在聖以撒教堂旁邊，不行到冬宮也不到10分鐘。酒店附近有家咖啡和Burch,超讚，推薦！

葉咔的行宮改的酒店，非常棒

贊！！！ 服務熱情 乾淨 貼心 最滿意的四季了 逛景點 吃飯 換美金 都十分方便

If you want to see Russian officials (not federal, but regional from Nizhny Novgorod) turn into deep drunken scum and behave with the utmost disrespect to hotel guests and hotel staff, then this legendary hotel is for you. If you plan to relax in a pleasant environment, then it is better to choose any other hotel in the neighborhood.

We went to the White Nights festival in July 2024 and stayed at the hotel for a night. We booked a signature room with a view of the landmarks but instead got a room overlooking the city toilet, above a bar where the music did not stop until late at night. At 11 p.m., we asked to change our room to a quieter one. Although there were rooms available, it took 2.5 hours to solve the problem. Upon checkout, we were given a gift certificate as an apology for the inconvenience caused, which turned out to be impossible to use even during the low season. Beautiful building, beautiful city, wonderful musicians and absolutely unprofessional hotel managers with no respect for their customers.

The hotel is a real Palace. Very well furnished, huge height of the room windows and view to the famous Saint Isaac’s Cathedral. The bed is very comfortable (soft but no problem for the back) mattress The bathroom is very big with small builtin into the mirror TV.. TV in the room is large and modern. Air conditioning works really well and silently. Excellent sound proofing. I liked wooden doors and furniture. Paintings / replicas / photos are everywhere even in the toilet corner. Italian Restaurant was amazing especially I could recommend Octopus. The breakfast (we have taken on the menu) was well served and delicious. No goat cheese however, I have asked about it at the reception and we’ve been advised to inform the hotel about food allergies prior the visit. We’ve been welcomed by a nice Lama toy to our daughter. Thanks for that, she still takes it to the bed . The rooms with view to internal yard are good two. There is a glass roof of the restaurant where the breakfast is going on. I would still advise to take a suit with better view.

It was family trip, and we really enjoyed it. The location is next to St. Isaac’s Cathedral, and short walk from Neva River. We stayed in suite with a view on Voznesenskiy Ave/Admiralty. Although, it is not showing St. Isaac’s Cathedral, it is quieter, and has longer balcony. The suite was spacious with high ceilings, and modern amenities. We really liked food in the hotel. The breakfast was plentiful - the best we have seen. The decor and service were also impeccable. We have also eaten at Asian restaurant Sintoho, and enjoyed it very much; it is very pretty too. If you would like, they would find you tour guide to your interest, and it would be someone with real knowledge. For children, there is a play room available, toys, and kid robes etc. The spa was nice. Although they do not have a formal pool; a hydro pool is an interesting and enjoyable one. We will return.

My wife and I have now stayed at the Four Seasons Lions Palace a few times and it is reliably great. From the outstanding multi-lingual service at the front desk (in particular, much gratitude to Inna who was so gracious, lovely, and accommodating) and all the dining staff. This hotel is in a perfect location across from the park and the iconic St. Isaac’s cathedral. The gorgeous building features new, modern, and delicious restaurants (sushi, Italian) and a classic breakfast / high tea room. Certainly one of the best hotels in Saint Petersburg!

Amazing hotel, so much history. Takes your breath away thinking it was a real palace where the rich and famous at the time would spend their time. We loved everything about our stay. The views, the balcony was spectacular. Dinner at the Italian restaurant was amazing. The spa was great too. Highly recommend!