Ibis Budget St Peters

I am writing to formally express my dissatisfaction with my recent stay at your hotel. When I checked into my room, I was extremely disappointed to find that it had not been cleaned properly. The room was dirty, and to my shock, I even found a used milk container left behind by a previous guest. This is completely unacceptable and far below the standards I expected from your establishment. Furthermore, on May 16th, 2025 at around 12:00 PM, I approached the front desk and encountered a young female receptionist who was incredibly rude and unprofessional. Her attitude and behavior made the situation even more frustrating. At the time, I was extremely exhausted from my trip and did not have the energy to raise the issue about the room being unclean, so I simply went to sleep. However, I feel it is important to bring these matters to your attention so that they can be addressed appropriately. I hope you will take the necessary steps to improve the quality of your service and ensure a better experience for future guests.

There mould in my first room all over the ceiling and staff first declined my request for my money back had request again and stayed 2 nights wasn’t happy with it at all.

Old room. Mould everywhere. Other ibis budgets in the city are much better

The room was congested, no cupboards provided, toilet was also congested , very small

The reception was friendly. I've stayed here twice, but it's quite far from public transportation.

It was nice stay near airport in comfy and clean. I’ll come back when I need to stay near airport again sometime.