Kulm Hotel St. Moritz

服務很好！！！

First-class hotel: restaurants, room, service - everything is at the highest level! Definitely worth the money. I plan to come back here next year. The exception is the service in the SPA area, which I did not like at all. Here are some points: 1. While we were in the sauna, the cleaning lady took our bathrobes (with things in our pockets!) from the sunbeds and threw them into the basket with used towels. Definitely, this should not happen. 2. Aufguss was terrible. I often had this procedure in Austria and Italy, and this is absolutely not comparable to what happens in this hotel. The master senselessly waves the towel, which makes only him hot. 3. When we came to the SPA area 1.5 hours before closing, the green tea was already gone, you could only drink water. The situation did not change within an hour, then I told the SPA worker about it, and she said that she would tell her colleague. In the end, no one brought the tea until closing. I hope this information will help improve the service in the SPA area, because now it is completely inconsistent with the level of the hotel.

The hotel is located on a hill above the lake of St Moritz. It has a great view to the landscape and offers a legendary service in each of the restaurants, the bar and all the very nice outlets. We spent a fantastic time and felt like home. Everything is well organized and the staff is friendly and delivers the best service you can imagine. Hospitality was born in this incredible and beautiful hotel!!! Many thanks for the great time!