Hauser Hotel St. Moritz

The receptionists were helpful and friendly, providing all the necessary information. Comfortable, clean and spacious room. Breakfast was ok, but we had a problem no communication from the staff. Breakfast was a buffet included. They offered us scrambled eggs, which we accepted, and then suddenly the bill came for 12 Swiss francs. The problem wasn't paying, but rather that we were never informed that something as simple as an omelet would be charged. The staff at the café were also not friendly. special mention to the employee Carlos, very helpful and friendly

The hotel is at the central location of the town, it offers free shuttle service from the train station. The room is big enough for a couple and the service at the breakfast is great.

I dont like the service staff in the breakfast dining area, we walked directly and the waitress rudely showed us the sign “please wait to be seated”. I understand some part of the dining area may be closed, but you can tell us nicely no free sitting. Probably because we are Asian. The counter staff also told us in an ironical way that breakfast start at 7, as if we are hungry ghost coming at 6:55 am. Service staffs have to be more empatic, not showing your attitune.