Hilton Garden Inn Louisville Mall of St. Matthews

Close to shopping mall. Front desk good services. Clean room

Absolutely lovely experience. Wait staff at breakfast are also so kind and helpful. Thank you, Hilton!

This hotel charges a PARKING FEE to simply park in a big open lot. This is another example of Hilton properties simply taking money in a sneaky fashion. This fee was NOT disclosed at the time of reservation or upon check in. There is only one working elevator.

Stayed one night and was impressed. Centrally located next to a Mall, restaurants, and multiple freeways. Reception was easy and friendly. The room was spacious and comfortable. The bathroom was spacious and clean. The bed was comfortable and temperature control was easy to manage. I am huge on sound in a hotel. This place was great! It was quiet and controlled and I slept wonderful. I strongly recommend this hotel!!!

An excellent, clean, and safe choice when staying in St. Matt's or in the East End of Louisville. The hotel is easy to find and is centrally located near the St. Matt's mall and near Shelbyville Rd as well as all of the restaurants, shops, bars, convenience stores you could want. Plenty of parking which was very well-lit and we never had an issue finding spots. Very safe area. Rooms are spacious and we didn't feel cramped with 2 queens and lots of home items in the room (we were in the process of moving). Rooms are EXCEPTIONALLY CLEAN - can feel the detail and level of attention from the cleaning staff. Beds and pillows are wonderful and comfortable. Linens are clean and fresh with no odors or stains. Ample desk space, good TV. Plenty of outlets. Good fridge and microwave in the room. Bathroom is bright, modern, and clean. No issues with drains in the shower or sink. Only potential down-side is the additional cost for breakfast which we did not purchase. Plenty of nearby options if so desired. Coffee and a great convenience shop in the lobby as well as an ATM, water fountain, meeting areas, etc. Great front desk staff. Cannot speak highly enough about the Hilton Garden Inn in St. Matt's. We'll be back!

We stayed overnight while traveling. Jason the desk manager in the evening was very helpful and accommodating. The location feels safe, near shopping plaza and whole foods. There is a little driving to get downtown but the access was easy. The rooms were clean, especially tge feature of not having carpeting. The bed was comfortable and facility was quiet. There is a pool and gym All the staff was helpful and friendly. Recommend

The room featured pillow top mattresses, which were very comfortable. Very expansive room to where we had to move the couch in order to see the TV. Either that or get bigger TVs. The shower and the bathroom was very nice.

Very quiet and clean but breakfast left a lot to be desired. We were moved to this hotel when our first hotel had a maintenance issue and they had to find us a room. Our first hotel had a free breakfast buffet, so they gave us vouchers for theirs. It was basically inedible. We got there at 7:15. It opened at 7, so everything should have been fresh. The pastries made noise when you put them on the plate, they were so stale. The meat (Cut up sausage) was burnt. Eggs were terrible. The cereal containers were obviously not refilled from the previous day. The top of the pineapples were dry so you knew they’d been sitting out. If you do stay here, it’s convenient, but plan to eat elsewhere.

Second stay here. It's been a little over two years and was delighted to have another wonderful experience. Service was friendly and it was a perfect stay. I even received a Hilton Honors upgrade and the room was huge. I would definitely recommend this hotel and is a great option for the area and for those that want to stay just outside of downtown.