Gæstebruger
31. januar 2023
I came to Saint Malo hoping to have a quick, relaxing get-away. Instead I had such a terrible experience with this hotel that it severely put a damper on my weekend. To begin with, there is absolutely no security at night other than a thin glass door with no physical person to keep an eye on the property beginning around 8:30pm!! The breakfast, which is expensive for what they offer, was pathetic. There was practically nothing left to eat 45 min before the end of the breakfast time slot with only one couple having breakfast when I arrived (can't say that they were too busy to make sure that there was fresh fruit, milk, bread etc. available!!) The room I had smelled musty and of mildew (I had to leave the window open during my absence during the day which made me nervous considering the lack of security). Something strange happened to one of the walls as a small portion of one wall was poorly painted a different color than the rest of the room making it look unkept and decrepit. Why they couldn't just use the same color is beyond me. The television didn't work except for 2 channels which weren't even the local ones that I needed to have a proper weather report! The only amenity they give is shower gel. No drinking water, no individual hand soap, nothing. The toilet paper are tiny individual sheets and the toilet seat cover didn't stay up easily which meant that it needed to be held while using the facilities. The walls are incredibly thin so you hear everything around you. Twice I thought someone was trying to get into my room as the sound of the key going into the door next to mine was so loud. I was woken both mornings by noise in the hallway (which consisted simply of people walking in the halls and opening their doors). Overall there are many other 3 star hotels in Saint Malo that are properly concieved with proper service and ammenities. Honestly, don't bother coming to this hotel, it's sincerely not worth it even if it means paying a little bit more elsewhere!!
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