Ommaroo Hotel

We have loved our stay at the Ommaroo. Excellent service Excellent food Friendly staff . Nothing is to much trouble. We shall definitely return. Highly recommended Thankyou to Tracy. She basically sorted us out every time we asked anything 5 * from Meggan & Paul Birch

Ommaroo is very much a traditional seaside hotel. Unlike a lot of these type of hotels that feel past their prime, the place generally seemed very well maintained. The bedroom was spacious, with plenty of storage, and very clean, though it did have a mysterious locked door which allowed a lot of noise to travel through from the other side. Overall though, I was happy with the room. The staff were also generally very friendly and helpful, providing advice on the bus services and also supplying a fan for the room. The included breakfast was of good quality, with plenty of options including cooked. I also had dinner at the hotel one night, which was good quality, if a bit pricey. Overall I was very happy with my stay, and would happily stay again.

I am so pleased to be able to right a stunning review of this hotel . We spent a long weekend in room 35 . This is a large en-suite bathed room with a large balcony with chairs and table overlooking the sea and the salt water lido. Tea and coffee facilities in the room were a little short on biscuits and only 1 bath towel Which wasn’t supplemented even when asked but we managed. All the staff from arrival to departure were excellent. Food was really good , if you like small meals then just order a starter as the portions are huge . Nice bar area , small swimming pool which was adequate as the lido was just across the road. Easy access to everywhere, free parking and a bus stop outside. 10/10

A hotel at a beautiful place with a very friendly, supporting and helpful staff. Rooms are good and clean, and even if some of them are directed to the nearby busy street in front of the hotel this is no problem because in the early evening hours and at night the street is quiet. A bus stop nearby. The menus in the hotel restaurant are good and worth the price, the breakfast leaves nothing missing. Strong recommendation!

Fantastic Ommaroo! Great room with balcony (number 74!); super clean and wonderful view over the beach and lido. Easy walking distance into the centre of St Helier or, a quick bus ride from right outside the hotel. Had a great paddle in the sea!

words cannot express how well my wife and i were looked after at the ommeroo, staff were amazing nothing was to much trouble for them. we had a wonderful stay, bed was so comfy shower worked well food was excellent throughout, and yes the hotel is in a prime location, only a 15 min walk to town and bus stop right outside the hotel, all in all a fabulous stay, and we will 100% return,

Great location and bus stops just outside. Breakfast was great, such a shame they only provide one pack of 2 biscuits for two guests in the room!??! Staff were really helpful and friendly. Lovely Greek restaurant and pub serving food within walking distance.

The staff are very helpful and friendly and we could not fault the housekeeping and restaurant service. However the room was a very big disappointment. We booked a sea view room with a balcony. We understood this hotel had been refurbished but obviously our room (room 2) had been missed. Much of the furniture was chipped there was a large chunk out of one of the tiles in the fireplace which wasn't shown on the advertising photograph. The bathroom was worse, there was a large chunk out of the bathroom mirror which caused a painful scrape when I caught it with my hand as it was right next to the hand wash, the sink was obviously blocked in some way as any more than about two cups of water took an age to empty and there was a crack in the basin which fortunately didn't leak. The shower had taps that were seized up - we managed to move them eventually and thought we could use the shower - how wrong - the shower head would not stay up and just dribbled water down the wall and who on earth thought a full size floor to ceiling clear glass window right next to the toilet was a good idea, the blind barely touched the sides and the window would not shut, we had to use a chair to hold the window closed - eventually someone came to put a new handle on the window, the handle broke again and we were back to putting a chair against the window to hold it shut, this only lasted until there was a storm when the chair was blown across the room and the rain poured in, it was a very cold night. The manager said it would be repaired first thing the following morning but nothing happened and we had to go down to reception and ask what was happening as we were not going to spend a further freezing cold night in that room listening to the rattle of the door and movement of the chair. Eventually someone came and repaired the handle. We had hoped to use the safe supplied in the room but were not able to as the last guest had shut it and it would not open. Altogether our stay was spoiled through lack of basic care and attention. We are hoping to return to Jersey next year but the Ommaroo would need to be considerably improved for us to stay there again. It has an air of neglect which needs a good management team to improve.

Fantastic location opposite the lido and a homely feel to the hotel. I used it as a base for the coastal walk around Jersey. Easy to catch bus to bus station or 15 minute walk to get to start/ from end points each day. I stayed in a single room on top floor, quite small but suited my needs. Special mention to all the staff who were welcoming and friendly. Particular thanks for looking after my purse when I left it on a bar table and went out for the day! Happy to recommend.