Novotel Rouen Sud Zenith Parc Expo

We stopped at this hotel on our journey home from holiday and had a fantastic experience. The room was a little tired but perfectly comfortable and had everything we needed. There is a swimming pool which looked nice - it was raining and so we didn’t get to use it unfortunately but it would have been lovely and refreshing after a long drive. We ate dinner in the restaurant and the food was all very good - 2 of us had entrecôte and 1 had the duck. All cooked to perfection and absolutely delicious. We had a cocktail in the bar after dinner and that was equally good, as was the local beer. Breakfast was fresh and there was a good selection of food - fantastic coffee and freshly squeezed orange juice. We will absolutely book here again on our next trip.

We were part of a Leger Luxuria coach party on a holiday to Brittany and our overnight stops (inward and outward) were here. Reception staff were excellent and spoke very fluent English (about 50% of our coach party had no French!) Room was good - bar had excellent beers and local cider. We ate in "Le Lodge" on the first night along with a few others from our coach and enjoyed the meals we had. Chatting to others on our coach re the experience meant 29 of the 36 on the trip ate here on the return! One other guest even said it was the best meal she had eaten on the trip. I found the food good but did have some superb fish dishes in Dinan! Overall I'd recommend staying and eating here!

Room was okay as you would expect for a generic Novotel. The food was appalling the burger was raw mince and then when we asked for it more cooked it was then incinerated and still served cold. So sleep there but don’t eat there, but then again there’s nowhere close by to eat.

Very good hotel rooms clean and comfortable staff very helpful and friendly We arrived later than expected and they kept restaurant open Food in the lodge restaurant very good and staff excellent Buffet breakfast very good as well Would definitely stay again and would recommend it to friends

Lovely hotel in a quiet location. It is undergoing renovation at the moment but it caused us no problems and the staff were great. The buffet breakfast was fantastic.

What a terrible hotel! The staff were rude and could not care less about our concerns. The rooms were outdated, dark and creepy. The cleanliness was awful with hair in the bath and on the floor. The shower was actually a bath with a shower head. The room key kept failing. The pool was tiny, gated in and had floor tiles missing. The garden area had rusty chairs and broken flooring that several children fell over onto! The breakfast was a joke, the coffee machines kept breaking, there were no plates, the toaster didn’t work, the food and drinks ran out, the tables were dirty and the selection was poor. The surrounding area looked like a building site and the staff just shrugged when they were told about any of the above failings.