Radisson Chandigarh Zirakpur

This hotel does not deserve its 5-star rating. I stayed on the third floor and was disturbed by loud shouting and screaming coming from the reception area from 10 p.m. all the way until midnight. As a result, I couldn’t sleep well. I stayed at this hotel for three nights, and the experience was consistently disappointing. On Day 1, the internet was not working due to a “system crash.” On Day 2, the same excuse was repeated. When I inquired further, I was met with rude and dismissive responses from a male receptionist. While there was one kind female staff member at the reception, the rest of the male receptionists, including the lobby manager, were extremely rude and unprofessional. Having had a long trip and stayed at multiple hotels, I can confidently say that this was one of the worst hospitality experiences I have ever encountered, primarily due to the attitude of the male reception staff. Let me know if you’d like further adjustments!

poor service