HM Mar Blau

Fantastic value for money, friendly staff, wonderful food & great location. This is my second visit to this hotel as a solo parent & I will definitely return. Only thing that could be improved, in my opinion, was the cleaning of the rooms as this was minimal. But other than that, a great stay.

We are not normally people to complain, but this hotel was very poor considering it was supposedly a 4*. I would push at a 3*. During our 7 night stay, we had 3 room changes and numerous rude interactions with the staff at reception, particularly Sergi who was very rude and not helpful. We booked a studio and were given 2 ground floor rooms (which wasn’t the problem). But it became evident very quickly that there was a clear ant infestation as both rooms we were given on ground floor were covered with thousands of ants. The first room we were given had a broken lock on the back door which also disabled the air conditioning from working, alongside damaged bedside and kitchen cabinets. We were told the maintenance team would be there in 10 minutes to fix the door, but 3 hours later nobody had arrived. We requested a room change as we didn’t feel safe leaving the room and all our belongings in an unlockable room which was accessible from the balcony. We were moved to another ground floor studio which was mouldy and also infested with ants. We tolerated the ants outdoors as there is nothing we could do about that, but it became a problem when they started invading the room and covering all of our clothes and belongings. This is where the staff became very rude and told us that “we are on an island with ants and mosquitos so there is nothing we can do”. Whilst the ants and mosquitos did not bother us, it became a problem when they were uncontrollably entering the room from the balcony even when the doors were shut. When I went to reception, reluctantly we were given a bottle of bug spray to spray around the balcony door and inside the room which killed the ants in the room but didn’t stop them from entering. We went back to reception the next day and asked for a room off the ground floor as the ants were clearly a ground floor issue, but we were offered a third ground floor flat, and at this point we had learnt our lesson to check the room before moving in and yet again this third room was also infested with ants both on the balcony and in the room itself. We refused the room and finally got a room on the second floor and there was not an ant in sight. Not only did we not have an ant infestation, the cleaners also made more of an effort. Whilst on the ground floor, cleaners only changed the bathroom towels and didn’t make the bed or clean anything, but in our second floor room our bed was made, towels changed, room cleaned, glass on balcony wiped and even swept the floors. It looks like the more money you pay for the room the more effort the cleaners put in which is appalling. If the cleaners made more effort on the ground floor rooms, maybe the ants wouldn’t be such a problem? Throughout my stay, I spoke to multiple other people who were staying in a ground floor room and also had issues with ants. Consequently, the staff should be more approachable and understanding when dealing with these complaints as it is clearly a hotel issue. Ove

We had a great stay at the hotel. The location is excellent, the hotel is very comfortable, and the service was very good. Everything went smoothly and we really enjoyed our time there. Highly recommended!

Disappointing that you can't use the pool until 10am when lifeguard arrives. Plenty of sunbeds so no missing out because people have already been down at 6am to put a towel on them. Location is great, 5 min walk to the beach and restaurants. Although self catering there is only a hob so no microwave or oven so basic cooking. There is a small supermarket attached to hotel for supplies. Was ok for our short 5 day stay.

Although a nice hotel I do feel it’s more of a 3 star rather than a 4. The staff are all excellent, very accommodating and friendly. Our room was in need of updating, the shower leaked but was quickly resolved after we reported it. There is not much in the way of shops/restaurants nearby but a short walk into Cala Millor resolves this. The on site supermarket is well stocked. Parts of the pool area could do with a good clean but the pool is a good size and was never too busy,there are plenty of sunbeds available, we always managed to get one without the mad rush in the morning, but be aware that some of the sunbeds are never actually in the sun. As we were self catering we cannot comment on the all inclusive food/drinks. All in all a very pleasant stay at Mar Blau

Lovely entertainment nice pool and fun games in the afternoon pool table and air hockey were enjoyable different events on every night and nice rooms with a kitchen etc, beds were comfortable and made everyday nice shop connected to the main building by the bar and the pool, perfect for a snack or drink. Easy access down to the beach just down the road and taxi service for longer distances