Links Lodge at the Dunes

Nice and Neat. Perfect for couples

We were left without any form of heating for the night and were told to make do - it was 5 degrees at night. Tried calling their after hours line: took 4 calls to get through the first time, after some back and forth calls where they said to just make do in the 5 degree cold, we were told that they’ll try to contact hotel’s management, never called us back, never picked up again. We couldn’t sleep and couldn’t shower because of the cold and spent most of the night trying to reach someone with no luck. I read reviews at this point and found out that this is a recurring problem at the hotel. We packed up our bags and informed the golf club reception about the situation who obviously couldn’t help, we didn’t hear anything from the hotel and when we followed up they haven’t responded (also haven't responded to my partner). The absence of heating aside, the space was decent for a place to crash but definitely didn’t match its price point: The place could be cleaner, especially the balcony which was covered in a layer of dust and bird poo. The windows are very dirty ruining any view from the room you might have. WiFi was extremely poor, okay for documents but barely loads anything else. The breakfast incurred extra charges even though it was included in our booking. Amenities are lacking, coffee station not restocked, no robes or slippers etc, very overpriced minibar. You can’t reach anyone after sundown and finding an alternative place to stay in our case proved to be very difficult. Customer service based on my experience is extremely lacking.

Modern, clean & spacious. Large comfortable room with plenty of wardrobe space. Spacious, modern, clean bathroom with toiletries supplied. Very well stocked minibar. Rooms temperature control works very well. Large private balcony, overlooking golf greens. Would definitely recommend.