Renaissance Meadowlands Hotel

Nice good hotel

在新澤西住的第一個晚上就是這裏，房間和國內的全季差不多，設施也是和美國大多數的酒店一樣的平常無奇。早餐是亮點，味道不錯，服務生也很客氣，下次還會考慮

非常好 房間乾淨

前台工作人員很友善

My family and I stayed at the renaissance hotel in meadowlands. When we got there we noticed that there were used towels in the bathroom, our shower head had mold all over it. We also found dirty pillows with stains on the pillows and the bedsheets. Do not book this hotel!

Bedding is terrible. Hard flat pillows bed hard. No reply on message app. I will never stay here again. I would not recommend this hotel. Marrott needs to shop their hotels. Quality in the Marrott name has gone down. Might be time to find another flag hotel to be loyal too.

Booked this based on the reviews. Arrived later in the evening and informed our room was given away (king). Apologized and was told we’d be put in a double accessible room. We were fine with this. It was a long day and we were tired so just wanted to shower and sleep. We were also given a card for complimentary breakfast. I wish I remembered the name of the person who checked us in. It was clear he was apologetic and wanted to help. We arrive to our room and on the initial entry to our floor noticed it seemed under construction maybe? Paint was unfinished along the bottom baseboards in the hall, but no biggie. Entered our room and it seemed okay. Large. Unpacked and prepared to shower. Moved the shower curtain back and there’s a HUGE ball of wet hair clustered on the tub. The toilet area has stains. I was so grossed out I could barely speak. I attempted to call down and the phone didn’t work in the room! Went down and showed the photo. Again, same person apologetic and moved us to another room. Still unkempt but we were soooo tired we just ****** it up, wiped down the bathroom ourselves (brought Lysol) and went to bed. Had breakfast the next day and the person in the breakfast area was so nice. When we checked out I attempted to speak with someone about our issues the previous night but there was only one person at the desk. She took my name, said “ you’re good”, and picked up the phone that was ringing off the hook. I wasn’t even asked the general “how was your stay”. We had a flight to catch so I couldn’t wait. I stay many places, most types. While I’d love to give a higher rating as most of the professionals I encountered were pleasant and caring, I just cannot in good conscious leave a higher review due to the cleanliness. I check here before I book ANYWHERE and I’m always looking for comments about customer service and cleanliness. For those like me, I want to save you the stress. Book elsewhere. Oh and if you’re wondering, yes, I was charged the full rate for my stay.

I stayed at the property for 3 nights on a business trip. Highlights: 1. Very friendly staff 2. Got upgraded to a Jr. suite and room was clean and comfortable 3. Fast check-in and great customer service 4. Plenty of car parking available 5.Club lounge access weekdays and is great for a quick bite/coffee/beverage. The staff is very friendly and helpful. About 20mnts. drive from the EWR airport when there is not much traffic. Driving to NY downtown is roughly an hour in the morning(rush hour). If you are like me that likes to run outside, there are long stretches of side walk in the neighborhood. I will return next time.

The staff at front desk were very courteous and gave us a very early checkin after a long and tiring night flight which we did not expect . So saved us from all the hassles through out the day .the bedding and linen everything was so comfortable .we wud definitely come back or recommend it to others .