Days Inn by Wyndham Ruidoso Downs

Horrible

Love it

Hotel location was good! Hotels was nice & clean, people friendly. They allow pets but my only negative was they didn’t have a place too walk them.

I really appreciated the friendliness of the staff during my stay — everyone was welcoming and helpful, which made a great impression. However, there were a couple of concerns I’d like to share. The most significant issue was the noise level from neighboring rooms. Unfortunately, I was unable to sleep due to loud disturbances late into the night and again early in the morning. Around 3 a.m., an alarm went off in a neighboring room. While I appreciated the prompt response from the front desk — staff did come and address the situation — the guests remained awake and active, which continued to disrupt my rest throughout the night. Additionally, I had some concerns about cleanliness. Upon entering the room, there was a strong chlorine odor, particularly in the bathroom, which made it difficult to breathe comfortably. The bathroom itself also had an aged smell. Some towels had visible stains and did not appear clean, although one towel was in good condition. On another positive note, breakfast was thoughtfully arranged with a good variety of options, and once again, the staff was consistently kind and attentive.

Wasn’t a bad property, very very clean, hard wood floors get pine sol, very strong disinfectant.

Sam was incredibly helpful at check-in. We got in at 11pm, half the parking lot was blocked for resurfacing and there was no access to handicap parking. Sam came out to help find where to park, and gave us a room on 1st floor close to our car. I was a little exasperated and Sam was very calm and helpful. He is an asset to your night staff. Thank you.