Radisson Red London Greenwich the O2

Terrible Service and Unfriendly Staff** I had a very disappointing experience at this hotel. The attitude of the staff was unprofessional and unfriendly from the moment I arrived. I had booked a twin room **two weeks in advance**, but when I tried to check in, I was told there were no twin rooms available and that they were all fully booked. Without offering any proper explanation or apology, the front desk staff simply assigned me a double bed room instead. I tried to explain that my reservation clearly stated a twin room, but the staff refused to help or offer any solution. I then asked to speak to the manager. When I showed the manager my booking, which clearly confirmed the twin room, I was finally given the correct room type. This means the front desk staff had either lied or simply didn’t care to check properly. As someone who travels frequently, this was by far one of the worst hotel experiences I’ve had. The service was disappointing, and the lack of professionalism from the front desk is unacceptable. I do **not** recommend this hotel and will not be staying here again.

Needs a bus or Uber to get to hotel from Greenwich north station. Not as local as name suggests Clean, tidy hotel. Room was comfy and good rate. Would stay again but don’t expect it to be as close to 02 as suggests

印度人開的酒店，酒店保潔人員服務質量太差，房間隔音不好，保潔進出整理房間的時候反覆摔門，非常吵，打前台電話並且當面説過之後還有發生。房間minibar是空的一瓶水也沒有，衞生間牆面有水漬，有被泡過的痕跡。