Arawa Park Hotel, Independent Collection by Evt, an EVT Hotel

The pictures online are deceptive because the room was old. We had no hot water for hours and reception kept telling us to wait, so we slept without showering. Reception asked me how it was at checkout and we told them the truth but they didn't do anything about it. No microwave or kitchen facilities. Parking lot on the outside unsecured.

I recently stayed at Arawa Park Hotel and had a pleasant experience overall. The location is excellent—close to Rotorua’s main attractions and surrounded by beautiful scenery. The room was spacious, clean, and featured large, comfortable beds. Considering the affordable price, it’s excellent value for money and ideal for anyone looking for a comfortable, budget-friendly stay. The staff were attentive and friendly, even offering to heat up meals for guests—a thoughtful touch that added convenience. I also appreciated their focus on security, as they took note of my car’s plate number during check-in. I noticed that the hotel has washing machines and laundry facilities, which could be very useful for longer stays. While I didn’t ask if these are free for guests to use, it’s great to see such amenities available. Clearer information about their usage would be helpful. One downside was the lack of adaptors in the room, which made charging devices a little inconvenient. Adding adaptors or universal outlets would greatly improve the overall experience for guests. Overall, Arawa Park Hotel is an excellent choice for a comfortable and affordable stay in Rotorua. With minor tweaks like providing adaptors and clearer communication about amenities, it could be even better.

The bedroom was huge and bed very comfortable! We had breakfast at the hotel one day to save time and it was ok only, the cafes in New Zealand are amazing so I recommend to have breakfast outside in different places everyday. One of the nights a fire alarm went off and evacuation of the all hotel was necessary, the firetrucks arrived fast and staff was helpful, probably somebody smoking at the room and we had to stay outside for around 1 hour, as soon as firefighters allowed everybody was back to sleep but I couldn’t come back to sleep so it ruined the next day, not hotel fault!