The Queens Head Hotel

Pros: Car park - free Friendly Staff - always helpful Breakfast - tasty Cons: Room - it was dusty in places, one window was open which meant traffic could be heard (although we didn't try to shut it, there was a cobweb over the gap), the radiator must have been broken as it was way too hot (we tried turning it down), therefore we needed the window open! The carpet was coming up near the entrance to the bathroom and the door kept catching on it. The paint was peeling near the door frame. The shower had hardly any pressure and the temperature wasn't always easy to control. When my partner went in first, he said there was a hair in it. On the surface, the room appeared nice, but unfortunately it was just the surface. We didn't sleep well because of the heat of the room and then the noise from outside in the morning. Dinner Availability: We were told when we first got there, that because of Christmas, they had forgotten to do a food order and therefore some things were not available. We were then given alternative places to eat. We didn't try to eat our dinners there, but just thought it was worth pointing out as it's not something that gives a good first impression. This place has a lot of potential, but unfortunately at the moment it doesn't live up to it.

We visited the Queens to sample the new summer menu and was highly impressed. There's a really good selection to suit all tastes, the food was lovely and cooked perfectly. The service from the staff was fantastic, they couldn't do enough for you. On top of all this, the midweek offer is great value for money, highly recommended.

We arrived on the Tuesday afternoon and check in was confusing. After standing around for 5 minutes my husband found a member of staff who showed us our room, handed us our keys, told us basic breakfast instructions and hurridly left. The hotel looks like it is in the process of being done up a little, shame our room had flaky paint, loose door handle and bathroom door dragged on the carpet, wallpaper coming off. Clean, comfortable bed, but very dusty room, curtains, wall and ceiling light all covered in dust which aggravated my husband's asthma. The cleaner needs to get into the nooks and crannys. The bathroom was dusty around the radiator and bath edges and skirting boards dirty. The hotel is literally burning money with the heating,ALL RADIATORS in the hotel are on 24 hours a day and it is so hot. Our radiator could not be regulated so 5 was as hot as 1 so in the end we just turned it off. Only one of the windows could be opened. Breakfast room had small fridge with fresh juice/milk etc which as there was only an hour window for breakfast could be out on the sides in jugs. Alot of the guests were elderly so would be easier for them. The breakfast itself was lovely with good fresh food and choice of menu and the young girl serving, very polite. Brick dust on skirting board in breakfast room for duration of our stay, again, dust a problem! Did not eat here in the evening so cannot comment on food but bar area modernised and looks lovely. Plenty of car parking space at rear. Unfortunately for us, will not return due to the heating and cleaning issues but the hotel is in a prime location and has plenty of potential.