Rossett Hall Hotel

What a lovely place, great couple of nights spent, thank you

Hotel was very nice and comfortable to stay in. Very near our competition location which is in darland sports centre. Food was very nice as well.

Sí en alguna ocasión visitas el País de Gales y por algún motivo vas a Wrexham; uno de los mejores Hoteles que podrás encontrar es quizás el Rossett Hall. El personal es maravilloso, muy cordial y siempre atento a tus necesidades. Cuentan con un restaurante adjunto que seguro te va a gustar. Recomiendo al 100% que hagas tu reserva incluyendo el servicio de Desayuno, pues es maravilloso! En cuanto a su ubicación es primordial que tomes taxi desde la estación central e buses, pues, aunque pudes tomar un bus para llegar allí, el recorrido es muy largo ya que el bus hace demasiadas paradas. Sin duda alguna, sí eres un viajero que aprecia el silencio y la tranquilidad, este hotel sin duda es para ti!

We got married here in April This year. I cannot recommend the staff highly enough. From our first interaction with the events team I knew this was the place for us. We didn’t even look elsewhere. They really listened to what we wanted and made everything so easy and made us feel at ease. I’m so grateful for everything. We booked a room for the night before for me and my bridesmaids and mum and there was an issue with room so they upgraded us to the bridal suite. As there was 4 of us they even opened up connecting room with no extra charge and this was really appreciated. Emily and Rebecca thank you so much for everything. It’s a day neither of us will ever forget

Definitely not a 4* hotel. We booked an enchanted escapes trip to here for my birthday. The restaurant staff were just lovely however upon checking in we quickly realised there was nothing enchanting about this hotel at all. We walked in to our room to the curtains hanging off the window with an enchanting view of a yellow skip! I then went flying in the bathroom due to the floor being completely soaked !! No phone to ring anyone so my cousin went to the unhelpful reception only to be brushed off saying they’ll fix the curtain when we leave !!! Great so anyone walking past can see into our GROUND floor room !! Probably the worst customer service I’ve had in a hotel and we go on several trips a year.

Bought an ‘Enchanted Retreat ‘ voucher for my cousins birthday and on seeing the images of the ‘Hall’ I was excited for the stay. We did book Sunday lunch in Oscars at the hotel which was lovely and the staff there were great young ladies and attentive. But on checking into our room we realised that the rooms were not at all in keeping with the’ Hall’ they sell you. The rooms are very ‘Premier Inn’ in style with no features and very basic. The room and breakfast (as we then reviewed online) booking would have been £80 for that evening but the voucher was over £100. I went to reception to say that I didn’t think the room was worth it, and was told that the voucher will always have a 30% add on from the voucher retailer. Besides this, the curtains were hanging off the window and were very creased. They said they would move us to another room but it would be the same style. Although they do have rooms in keeping with the Hall they weren’t prepared to move us to one (although it was a quiet Sunday evening ) we go on lots of Manor House stay overs per year, and safe to say this has been the worst.

This rating does not reflect the staff, who were lovely. This was a nightmare of a trip for me. I booked a 'King Suite with a Country View' at great expense, which was seemingly downgraded to a 'Junior Suite' without any prior notice. Also, as soon as I got to the hotel, I was informed by the receptionist that I was situated above a wedding reception which would be loud until 2AM. I was travelling for work so this was far from ideal. If only the same urgency for letting me know had been carried forward a day or two, where it would've been the dealbreaker for my entire reservation. Also, please see attached photo of my 'country view' which looks astonishingly like a car park. Woeful value for money. Seems extremely unfair to charge someone on several different added price points you weren't able to fulfil, and then decide to situate me directly above a wedding reception?

The hotel is located in a nice area with a well maintained garden. The breakfast allows plenty of choice but this hotel is over priced. I would say its more a 3 star as there was no phone in the rooms or intercom so we had to go to the front desk with any questions. The hotel is large with around 80 rooms. Spacious rooms with nice decore but we noticed webs and spiders in both rooms. My main disappointment was when we left a food container wrapped in a bag INSIDE the drawer and after returning from breakfast it had disappeared! I didn't know the cleaners could go into the drawers during stay ?

A Hotel I have stayed at many times with guests from all over Europe. For me it is like visiting friends as the Hotel staff are super friendly. Nothing is too much trouble and any special requests are dealt with straightway. My favourite Hotel to stay in when visiting North Wales. Beautiful gardens, in a very pretty village 3 miles from Wrexham.