Gæstebruger
31. januar 2023
This hotel was the worst. I initially reserved it for the price and the pictures on the website. I reserved a king bed that also had a chair. When I arrived, they did not have the room that I originally reserved. They offered me a double bed room. I asked if it was equipped with a chair for my son to transfer into from his wheelchair. They informed me that none of the rooms had chairs but provided us with an office chair. The room had an old broken air conditioner, empty Kleenex box, dirty hair dryer and just overall dirty place. 3 times while my vulnerable adult son and I was in the room, maintenance and housekeeping tried to enter the room with a key, it was a good thing that I had my sons chair against the door otherwise they would have entered while we were still in the room. The first time they tried was within 30 minutes of us getting settled in the room, then 2 hours later, the last time was 9am the next morning even though check out time was not until 11am. Never again, not only was it dirty but unsafe.
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