OYO Hotel Rosenberg TX I-69

ZERO Stars This place was disgusting! Old mattresses were stacked up on the back of the property. There were no light bulbs in the lamps. Bugs were in the bathtub and on the mattress. The door would not lock. The place was not safe for a family. Upon inspection, we asked for our money back, but manager refused. We went and paid for another hotel room. Do not book, do not stay, do not step foot on the property. I would not be so upset if I would have been refunded my money. This place should be condemned!

Absolutely disgusted with how I was treated at this property. I arrived at 1:00am on Saturday 3/15/35 (my reservation was 3/14-3/16), with my 4 children only to be turned away by a very rude guy at the desk who looked at me and said “I don’t have any rooms, I don’t know what to tell you, figure it out.” When I asked how do you not have a room if I have a reservation he just shrugged his shoulder and showed me a computer saying they no availability , but never even looked up my name at all. Even when my husband called, he was rude and couldn’t provide any information. I was still charged for the room and they put “NO SHOW” as the reason for the charge, I still haven’t even got my refund resolved and had to find a room in the middle of the night with an infant and 3 other children that cost me double because of the whole situation. Mi have NEVER been so disappointed in all my years of using *******.

Very rough Definitively not a place to stay if you have the family with you

It’s not clean and full of roaches I couldn’t sleep all night. They are walking on you while you sleep disgusting

No locks in doors. People fighting in parking lot. No door knob on bathroom door. Tv not working. Location look zero like the pics online. Worst experience ever.

This property is nothing like the photos online. Do not pay online look at property first because you will NOT GET A REFUND. The property is very run down needs a complete renovation from the property grounds to the building to the rooms. They are beyond terrible the only good thing is direct tv. Absolutely horrible place to stay. I made the mistake of paying for 4 days because i thought the pics were true. I was disgusted when i arrived. The comforter was dirty the sheets were dirty the room was dirty. No love in this place what so ever. And noone came in 4 days to give me fresh towels smh. Never again