Alegria Colonial Mar Mar Aquafun

Aceptable

Unfortunately a regrettable stay at this hotel and without even entering my room had been told that the pools were shut due to chemical balance to then be told hours later after saying this to staff is unacceptable as it was not advertised everything was shut was suddenly available as the manager had got lifeguards hired. This being said the external of the hotel is undergoing huge building works and you are launching next to a building site in which I was woke up by kango machine at 7:30am. The forklift drives through the open sunbathing area with children playing ball. The Harris fencing is blowing and falling into the area in which the children walk how experience is extremely disappointing. Besides these remarks the pool is freezing. Staff found to be very rude and unhelpful, snacks in all inclusive include a cup of crisps and a small cup of peanuts. Trying to find some positives, food is fairly basic but something to find to eat. The bedrooms are clean and comfortable will be at basic. Location is fairly far out but has what you need. Overall, I would never visit this hotel again. I would advise other people not to would be my personal opinion. I’ve complained to the hotel and my travel agent and utterly disappointed.

Always travel with jet2 and can’t fault them. They have however made a big mistake with this hotel. It definitely isn’t a 4* hotel. I wouldn’t give it a 2*. The room was nice but that’s about it. The food was terrible. Everything was cold. I was going to have soup one day but it wasn’t even tepid. I was told to use the microwave, not something you should have to do on an all inclusive holiday. Me and my daughter ended up eating at McDonalds and KFC because the food was that bad. I love a salad bar but all that was on offer was lettuce, dried cucumber, warm tomato and soggy carrots. All other items just looked like slop. Once out of your room it looked like a prison. There was minimal cleaning done outside around the pool area. The pool was freezing. The floors around the pool are all cracked and not very well maintained. I will never return to this hotel. Just to add. 1-11-24 all I could hear were dogs barking on level 5. Who on earth allows dogs in a 4* hotel? So very disappointed.

Worst place I've been to!! Don't bother and don't book The hotel placed school kids (early teens) next door and I have called reception over 5 times now over the noise, it's passed midnight and still no resolution other than being told that they spoke to their teacher and the kids. The walls are thin, kids screaming and running up and down the corridor. Noisy nights and facilities are subpar. I've lost a lot of sleep from this alone. Cleanliness is subpar, you can literally walk on the hotel room floor and onto bed and you'll see black footprints on there. Everything still under construction, the look of the hotel is still not great. Looks better on outside but inside is just nothing. I would not recommend this place to anyone

Went with jet2 all inclusive package holiday. Room had been refurbished so was ok Sea view but paid extra Had kettle which is a bonus. And a small fridge to keep drinks cool My tip...its like a Spanish butlins! Hotel management is non existent!definitely not 4 stars like jet2 gave it! No customer care although a lovely lady on reception called paloma was really helpful. The entertainment team were really good if you could speak Spanish. Place needs shut down and given a real deep clean outside! The photos show just how grubby the outdoor areas are. The pool is filthy and the grates and pool edgings are covered in green moss and dirt. As are the outside showers and in and around the sun loungers. We watched groundsman trying to paint over the scum around the edge of the pool! The grounds are filthy and the umbrellas and white loungers have seen better days. Not enough shelter or sunbeds for everyone. It was a battle every day to try get a space to relax. No satisfaction at all having spoken to the manager and jet2 reps.very poor customer support. Unless you were a local. Definitely not for anyone other than families who don't mind total chaos sat around filthy pools and grounds. Food was OK. Same thing most days but edible.. Near the sea but beach is awful..hard stoney gravel full of dust. Nothing in or around the area really.

We travelled as a family of 4 in August 2024. We booked through Jet2 and had excellent service - the flights and transfers were all on time and seamless. We were the first stop on the coach, around a 30-40min journey. At check-in we had to pay €40 cash for our all-inclusive wristbands. This was for the last day in case you want to carry on eating etc after 12 (if not, you get your deposit back). The timings were: Breakfast 8.00-10.30 / Lunch 13.30-15.30 / Dinner 19.30-22.00. We found this quite late as our kids are 5 & 7 so we were always first in, but this is obviously the norm in Spanish culture as they were often queuing for dinner at 9.30pm. In between the main mealtimes they serve snacks (hot dogs, burgers, nuggets, chips), slush, ice lollies, donuts, pancakes, etc. The food is decent. Varied but a bit repetitive. We’re all vegetarian (one pescatarian) and my son is quite a fussy eater, but we all managed fine. Kids loved the ice-cream station and chocolate fountain night. All the restaurant staff seemed to work really hard to keep it running. We paid extra for a sea view room which had the added bonus of a sunny balcony, and meant we could dry all our swimming stuff quickly each day. The WiFi didn’t work in room until the second-to-last day. We mentioned it at reception but they said there was nothing they could do. I guess it’s not an issue for most Spanish guests but it was for us. Room looked recently refurbished. Good shower and bathroom was spotless. The air con was quite poor which meant nights were a bit uncomfortable. The TV had Disney channel, BBC, ITV, Channel 4, etc. The algae round the pool is an issue and I ruined a bikini on the first day by sitting on the side. I saw them scrubbing it on a morning but it obviously doesn’t make much difference. Overall the pools were great though and my son loved the slides. We estimated a split of around 80% Spanish / 20% English guests (maybe the occasional French family). This was fine but did mean that the entertainment was mostly in Spanish, with the odd line in English to try and follow along. Having said that, the Animación team worked so hard and were always trying to get us involved. The Aqua aerobics class was brilliant and the guy in particular had so much energy. It was more like a show than an exercise class! There is a big shopping centre called the Gran Plaza about a 10-min walk away. It has a H&M, Primark, Toys R Us, McDonalds, Claire’s, JD, etc. We got the bus from the Gran Plaza into Almería (about a 25 min journey). Almería has a good castle (Game of Thrones was filmed there) but not a huge amount else. Worth a trip though to break up the holiday. The area in general is surprisingly humid to say it’s right by the sea. Our only real issue was on return at Almeria airport. They have a ridiculous system where you have to queue to get into your gate and it meant we nearly missed our flight and had to cut through the queue. So make sure you get in the queue early