Playacapricho

Pool was fantastic for kids an the hotel was spotless.

Great location great staff

this hotel surpassed all our exceptions and made for a very relaxed stay, we stayed in room 812 which gave us a nice pool view and was a good size with a nice modern bathroom with walk in shower towels changed every day and a supply of really nice shower gel/soap etc and was cleaned every day. the reception area and atrium is really nice and large. The restaurant is quite laid back and has a reasonable choice of food to suit all, some of which didn't keep warm for long after you helped yourself to it usual drinks available to help yourself to, outside was a very nice large pool and plenty of loungers available (no need to bag a bed early) a large pool bar serving drinks and tapas during the day we were not all inclusive but half board plus, and we had to pay for drinks everywhere except during meals in restaurant , all the drinks elsewhere, pool bar etc were very expensive. the entrainment was mediocre. but all in all a very nice hotel in a lovely area and we enjoyed our stay.

Our favourite Spanish holiday, the hotel was beautiful, very clean, lovely rooms with 2 big beds, air con and ceiling fan, the staff were lovely throughout the hotel, the pool was amazing, loads of beds, water slides, jacuzzi’s, kids pool, bar staff were lovely, very friendly, location was fabulous loads of bars and places to eat, definitely coming back, we would definitely recommend 100%

This hotel is a hidden gem. Totally spotless. Housekeeping do an amazing job. The food is varied and cooked in front of you on the grill. All the staff are friendly and extremely helpful. The Saturday gala dinner is superb. Pool area is vast and there are plenty of sun beds. I’m looking forward to returning in September.

Very clean and well-appointed hotel. Friendly helpful staff. Good food, clean dining areas, and bars. Good sized pool also very clean. Pool areas kept tidy and gardens neat. Very close to beautiful beach. There's not much to do out of season except relax.

The hotel is old and in need of renovation and investment. It doesn't reach four stars in any way. The service depends on the staff that assists you. Some few are very helpful, others the opposite. The logic of some things is not understood, for example, the indoor pool is open on Fridays and Saturdays until 8 p.m., the rest of the weekdays it closes at 6 p.m. Unfortunately it was the only pleasant place since they were windy days and you couldn't go to the beach. When I asked why they wouldn't have it every day until 8pm, no one could give me a reason. I filed a formal complaint but no one answered me, and it was probably because they don't care. Most of the staff are temporary staff and it shows. You are not going to eat quality products either. The attention there is not good either. The rooms are noisy and with the idea that the tourist must be happy and entertained, the music or whatever show is played at high volume until after 12 at night, the rooms that face the pool have to suffer that lack of consideration. For the locals it will be acceptable, but obviously it is not for everyone who stays there. It is not a cheap hotel, and if they do not improve all aspects of service provision and facilities, they will lose customers until they disappear. El hotel es antiguo y en necesidad de renovacion e inversion. No llega a cuatro estrellas de ninguna manera. El servicio depende del staff que te atienda. Algunos pocos son muy serviciales, otros, lo contrario. No se entiende la logica de algunas cosas, por ejemplo, la pileta de interior esta abierta los viernes y sabado hasta las 20 hs, el resto de los dias de semana cierra a las 18. Lamentablemente era el unico lugar agradable ya que eran dias ventosos y no se podia ir a la playa. Cuando pregunte porque no la habrian todos los dias hasta las 20, ninguno me supo dar una razon. Presente un reclamo formal pero nadie me contesto, y seguramente sera porque a nadie le interesa. La mayoria del staff son personal temporario y se nota. Tampoco vas a comer productos de calidad. La atencion alli tampoco es buena. Las habitaciones son ruidosas y con la idea que hay que alegrar y entrener al turista, la musica o el espectaculo que sea lo ponen a alto volumen hasta mas alla de las 12 de la noche, las habitaciones que dan frente a la pileta tienen que sufrir esa falta de consideracion. Para los locales sera aceptable, pero obviamente no lo es para todos los que alli se alojan. No es un hotel barato, y si no mejoran todos los aspectos de la provision del servicio y las instalaciones, van a ir perdiendo clientes hasta desaparecer.

We were pleasantly happy with this hotel knowing it was mainly Spanish guests. We had a beach suite which was amazing right on the beach front. Staff were friendly and helpful, the food was good some things we didn't like but plenty to choose from.Not touristy which suited us. We will definitely go back

The hotel is fabulous it is very clean and has a lot of the Spanish feature. The food was good and plenty of variety to suit everyone. There is plenty of sun beds so no rushing to get one and the pool area is very clean. The staff were very helpful at the desk and the lady that cleaned our room 310 was lovely did not get her name.Will definitely go back next year.