Gæstebruger
13. september 2023
Staff was very friendly and recommended a few places to visit, gave us a map and marked those places and recommended some routes. The room was clean and had a balcony. €182 per night is a ridiculous price for this hotel, it's not worth it and I do not recommend. I made a booking with an option to pay at the accommodation. I needed to provide my credit card details to verify it with a possible small amount to be paid before checking-in. The booking was confirmed and 2 days later I see that the hotel is trying to charge €526 from my credit card, that's almost the amount of what I was going to pay at the accommodation. It's misleading and unacceptable to list the property with an option to pay at the property! Our room was on the 6th floor and the elevator was only going to 5th floor, so we had to continue by stairs to get to our room. The walls seemed to be thin and we have heard many sounds in the night/early morning. The windows also seemed to be thin because we were hearing many sounds trough the night as, police, ambulance or fire trucks. Apparently there is a fire departement nearby. If you book with a breakfast included you will need to go to a different location for the breakfast. The word luxury in the name doesn't describe the hotel properly, the hotel is just poor.
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