Best Western Plus Hotel Universo

Best Western Plus Hotel Universo anmeldelser

Best Western Plus Hotel Universo

Via Principe Amedeo, 5/B, Rome, Lazio, 00185, ItalyVis hoteloplysninger
Best Western Plus Hotel Universo
Best Western Plus Hotel UniversoBest Western Plus Hotel UniversoBest Western Plus Hotel Universo
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Gæsteanmeldelser

8.8/10
Meget god
185 anmeldelse
Bekræftede anmeldelser
Placering8.9
Faciliteter8.6
Service8.7
Renlighed8.9
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Alle anmeldelser(185)
Positive anmeldelser(177)
Anmeldelser med billeder/video(44)
Praktisk beliggenhed(38)
Venligt personale(36)
Lækker morgenmad(35)
Nemt at komme rundt(23)
Tæt på togstation(14)
Gennemsnitlig lydisolering(10)
God værdi for pengene(8)
Fantastisk til forretningsrejser(7)
Negative anmeldelser(8)
hyounegn
Lille standardværelse
Overnattede i mar. 2025
Par
4 anmeldelse
9.0/10
Fantastisk
Slået op den 17. apr. 2025
Good location. Good value buffet breakfast. Excellent staffs services
Oversæt
Sir_Martins
Comfort-værelse til 3 personer
Overnattede i dec. 2024
Rejs med venner
1 anmeldelse
10.0/10
Enestående
Slået op den 3. feb. 2025
It was a cool experience at the hotel, I personally enjoyed the breakfast option which I will recommend for anyone.
Oversæt
Svar fra overnatningssted: Dear Sir Martin,Thank you for your kind words! We're delighted to hear that you had a great experience and especially enjoyed our breakfast. We truly appreciate your recommendation and hope to welcome you back again soon!Kind regardsStefania PesciGuest Reviews ManagerBW Plus Hotel Universo - Roma
Phil
Superior-værelse
Overnattede i okt. 2024
Par
4 anmeldelse
10.0/10
Enestående
Slået op den 8. dec. 2024
Clean rooms great location close to train station, rooms a little small but overall good hotel
Oversæt
Svar fra overnatningssted: Dear Phil,Thank you for your feedback. We are glad to see that overall your stay was satisfying.We look forward to welcoming you back.Kind regardsStefania PesciGuest Reviews ManagerBW Plus Hotel Universo - Roma
Xiu Li
Comfort-værelse til 3 personer
Overnattede i jul. 2024
Rejs med venner
4 anmeldelse
8.5/10
Meget god
Slået op den 9. aug. 2024
Hotel is a little old but clean. The location is excellent. Close to roma termini train station and metro. Quite a number of eateries nearby. The hotel provides water dispenser within its property, since it does not provide bottled water. Very environmental friendly.
Oversæt
Svar fra overnatningssted: Dear Xiu Li,Thank you for reviewing us. We are glad you enjoyed your stay and found our location excellent.We look forward to hosting you againKind regardsOlgaGuest Reviews TeamBW Plus Hotel Universo - Roma
PSrivastava
Standard-enkeltværelse
Overnattede i mar. 2025
Solorejsende
3 anmeldelse
9.5/10
Vidunderligt
Slået op den 21. apr. 2025
Very good location, walkable from Roma Termini and other places of interest.
Oversæt
FFZZ
Standard-enkeltværelse
Overnattede i jan. 2025
Rejs med venner
15 anmeldelse
9.5/10
Vidunderligt
Slået op den 2. mar. 2025
Nice location and very lucky to early check out. Suggest to active the air-conditioner.
Oversæt
Svar fra overnatningssted: Dear FFZZ,Thank you for your positive feedback. We are delighted that you enjoyed your stay with us.We look forward to welcoming you back.Kind regardsStefania PesciGuest Reviews ManagerBW Plus Hotel Universo - Roma
LAU ENG HIN
Juniorsuite -to niveauer
Overnattede i okt. 2024
Par
14 anmeldelse
8.5/10
Meget god
Slået op den 6. nov. 2024
I love the loft junior Suite very spacious and unique. The location is super  convenient 
Oversæt
Svar fra overnatningssted: Dear Lau Eng Hin,Thank you for your kind feedback! We’re thrilled to hear that you loved the two-levels Junior Suite and that our location added convenience to your stay.We hope to welcome you back soon for another fantastic experience!Best regards,Stefania PesciGuest Reviews ManagerBW Plus Hotel Universo - Roma
Gæstebruger
Familieværelse
Overnattede i nov. 2024
Familie
4 anmeldelse
10.0/10
Enestående
Slået op den 14. dec. 2024
Hotel room for family group is spacious. Staff were friendly.
Oversæt
Svar fra overnatningssted: Dear Guest,Thank you for your feedback! We're happy to hear that you found the room spacious and that our staff contributed to making your stay even more enjoyable. We look forward to welcoming you all back in the future!Best regardsStefania PesciGuest Reviews ManagerBW Plus Hotel Universo - Roma
Winner85
Lille standardværelse
Overnattede i jun. 2024
Solorejsende
15 anmeldelse
10.0/10
Enestående
Slået op den 18. sep. 2024
One of the best hotels I was in in Rome! Walking distance to Colosseum, pantheon, trevi fountain! Many souvenir shops, cafes, restaurants around! Cosy bed clean room excellent breakfast spread! They offer taxi service to airport! Gym was good!
Oversæt
Gæstebruger
Comfort-2-personersværelse
Overnattede i apr. 2024
Par
1 anmeldelse
9.0/10
Fantastisk
Slået op den 30. maj 2024
This was our second time in Best Western hotel Universo. Location is perfect: very close to the central railway station Termini and to metro stations, in 15 minutes walk to Colosseum/Forum and 5 minutes to magnificent churches like Santa Maria Maggiore and Santa Prassede. Room is clean and relatively spacious, about 20 sqm including the bathroom united with the toilet. Everything works. Minor fault of the building is insufficient sound insulation. When some clients started a booming discussion at 01.30 PM on 28.05.2024, the sleep did not come easy. The breakfast is very good especially compared with other Roman hotels we’ve visited before – you eat tasty and recognizable foods – ham, cheese, bread. The stuff is friendly but occasionally bring informational mistakes like giving an expert opinion on time-tables of the trains, not corresponding to the reality. Summary: a nice hotel and we shall come back (4 of 5, but all of us are not immaculate)
Oversæt
Svar fra overnatningssted: Dear Guest,Thank you for choosing to stay with us again and for taking the time to share your detailed feedback. It's great to know that you found our rooms clean and spacious, and enjoyed our breakfast offerings. We apologize for the inconvenience caused by the noise and for any misinformation provided by our staff. We value your feedback and will work on improving these aspects. We're glad to hear that you enjoyed your stay overall and that you plan to return. We look forward to welcoming you back. Kind regardsStefania PesciGuest Reviews ManagerBW Plus Hotel UniversoRoscioli Hotels Group - Roma
SH_10
Comfort king-værelse
Overnattede i okt. 2023
Rejs med venner
16 anmeldelse
9.0/10
Fantastisk
Slået op den 27. nov. 2023
The room is spacious enough for me and my friend to open our luggage at the same time and still lots of room to walk around with the case opened. The bed and linens are comfortable. Desk to long and wide, with two chairs allow us to use and put on daily skin care together. Only if they could setup slippers in room and add in tooth brush and tooth paste in the bathroom then it will be perfect. Location wise there are quite a lot of restaurants around and it is very close to the central terminal, just a 5-10 minutes walk. You can also take bus or train around to travel around attractions in Rome very easily. There are 2-3 receptionists in the check in counter, they are very knowledgeable to Rome and hotel product knowledge, hope they could keep smile on faces and more friendly. Also I request a non need service to our room to the housekeeping attendant on the second day, but we came back to the room and found it was cleaned. Attached the photo is the door stopper which I found good for the attendant they don’t need to bend their back and also to protect the door from getting starches at the same time.
Oversæt
Svar fra overnatningssted: Dear SH_10Thank you for sharing your detailed feedback with us. We are delighted to hear that you found the room spacious and comfortable, and we appreciate your comments on our staff. We apologize for the oversight regarding your housekeeping request for a non-service day. Your feedback is valuable, and we will address this with our team to ensure better communication and adherence to guest preferences.We hope to welcome you back for another comfortable stay in the future.Best regards,Stefania PesciGuest ReviewsBW Plus Hotel UniversoRoscioli Hotels Group - Roma
Brian lian
Comfort king-værelse
Overnattede i jan. 2025
Par
17 anmeldelse
10.0/10
Enestående
Slået op den 15. feb. 2025
Decent room and the location is great.
Oversæt
Svar fra overnatningssted: Dear Brian Lian,Thank you so much for your positive feedback. We are delighted to know that your stay with us was a pleasurable experience.We hope to see you again soon.Kind regardsStefania PesciGuest Reviews ManagerBW Plus Hotel Universo - Roma
Kalim’s world
Standard-enkeltværelse
Overnattede i dec. 2023
Solorejsende
16 anmeldelse
10.0/10
Enestående
Slået op den 3. feb. 2024
It can give very high marks for the convenience and accessibility of transportation. What is more impressive, however, is that the friendly smiles and hospitality of the staff were received smoothly. The cleanliness and facilities of the rooms are quite good, but the rooms are not spacious. There are several tourist attractions around the hotel. It is also easy to access major tourist destinations. However, the most impressive thing that this hotel gave me was the hospitality and smile at front desk. Even though it is a short time, it is not easy to make a good impression like this. This is the case when soft power made the hard power shine more. The hotel's management strategy is impressive in that smart power was exercised. From the guest's point of view, there was nothing special, but it is a hotel that you can definitely leave with a good impression.
Oversæt
Svar fra overnatningssted: Dear Kalim,Thank you for your detailed review! We believe in the power of hospitality to enhance the guest experience, and we're glad that the friendly smiles of our staff made a positive impression on you. Your feedback motivates us to continue providing exceptional service to all our guests. We hope to have the pleasure of welcoming you back again in the future for another enjoyable stay!Best regardsStefania PesciGuest Reviews ManagerBW Plus Hotel UniversoRoscioli Hotels Group - Roma
Gæstebruger
Comfort-2-personersværelse
Overnattede i apr. 2024
Familie
4 anmeldelse
10.0/10
Enestående
Slået op den 11. maj 2024
Good location. Ease of checking in. Spacious room. Good breakfast
Oversæt
Svar fra overnatningssted: Dear Guest,Thank you for sharing your wonderful experience with us! We are delighted to hear that you had a great stay.We look forward to welcoming you back soon for another enjoyable stay with us.Best regards,Stefania PesciGuest Reviews ManagerBW Plus Hotel UniversoRoscioli Hotels Group - Roma
Sau Ying Cindy
Comfort-2-personersværelse
Overnattede i jun. 2023
Par
2 anmeldelse
5.0/10
Slået op den 10. jul. 2023
I had a very bad experience in this hotel. The room is very noisy. Not sufficient sockets. Kettle is very old style and dangerous to use. No decent table in toilet for toothbrush and stuff. I paid for a very high room rate for this low standard! Regret to stay in this hotel!
Oversæt
Svar fra overnatningssted: Dear Sau Ying Cindy,We thank you for your feedback. We apologize for not meeting your expectations and for the issues encountered in your room. We regret you did not contact our staff during your stay, as they would be pleased to improve it with simple problem solving to make you satisfied. We appreciate your observations so we may analyse and make improvements.We hope you'll allow us the chance to reverse your last memory replacing it with a great one in the future.Kind regardsStefania PesciGuest RelationsBW Plus Hotel UniversoRoscioli Hotels Group - Roma