Best Western Plus Hotel Universo anmeldelser

Good location. Good value buffet breakfast. Excellent staffs services

It was a cool experience at the hotel, I personally enjoyed the breakfast option which I will recommend for anyone.

Clean rooms great location close to train station, rooms a little small but overall good hotel

Is not very far from main station. Maybe alittle to locate when 1st arrive at the station. The room size is reasonable for 3 pax and they hv big bathroom. Breakfast spread is good too

Hotel is a little old but clean. The location is excellent. Close to roma termini train station and metro. Quite a number of eateries nearby. The hotel provides water dispenser within its property, since it does not provide bottled water. Very environmental friendly.

Very good location, walkable from Roma Termini and other places of interest.

Nice location and very lucky to early check out. Suggest to active the air-conditioner.

I love the loft junior Suite very spacious and unique. The location is super  convenient 

Hotel room for family group is spacious. Staff were friendly.

One of the best hotels I was in in Rome! Walking distance to Colosseum, pantheon, trevi fountain! Many souvenir shops, cafes, restaurants around! Cosy bed clean room excellent breakfast spread! They offer taxi service to airport! Gym was good!

This was our second time in Best Western hotel Universo. Location is perfect: very close to the central railway station Termini and to metro stations, in 15 minutes walk to Colosseum/Forum and 5 minutes to magnificent churches like Santa Maria Maggiore and Santa Prassede. Room is clean and relatively spacious, about 20 sqm including the bathroom united with the toilet. Everything works. Minor fault of the building is insufficient sound insulation. When some clients started a booming discussion at 01.30 PM on 28.05.2024, the sleep did not come easy. The breakfast is very good especially compared with other Roman hotels we’ve visited before – you eat tasty and recognizable foods – ham, cheese, bread. The stuff is friendly but occasionally bring informational mistakes like giving an expert opinion on time-tables of the trains, not corresponding to the reality. Summary: a nice hotel and we shall come back (4 of 5, but all of us are not immaculate)

The room is spacious enough for me and my friend to open our luggage at the same time and still lots of room to walk around with the case opened. The bed and linens are comfortable. Desk to long and wide, with two chairs allow us to use and put on daily skin care together. Only if they could setup slippers in room and add in tooth brush and tooth paste in the bathroom then it will be perfect. Location wise there are quite a lot of restaurants around and it is very close to the central terminal, just a 5-10 minutes walk. You can also take bus or train around to travel around attractions in Rome very easily. There are 2-3 receptionists in the check in counter, they are very knowledgeable to Rome and hotel product knowledge, hope they could keep smile on faces and more friendly. Also I request a non need service to our room to the housekeeping attendant on the second day, but we came back to the room and found it was cleaned. Attached the photo is the door stopper which I found good for the attendant they don’t need to bend their back and also to protect the door from getting starches at the same time.

Decent room and the location is great.

It can give very high marks for the convenience and accessibility of transportation. What is more impressive, however, is that the friendly smiles and hospitality of the staff were received smoothly. The cleanliness and facilities of the rooms are quite good, but the rooms are not spacious. There are several tourist attractions around the hotel. It is also easy to access major tourist destinations. However, the most impressive thing that this hotel gave me was the hospitality and smile at front desk. Even though it is a short time, it is not easy to make a good impression like this. This is the case when soft power made the hard power shine more. The hotel's management strategy is impressive in that smart power was exercised. From the guest's point of view, there was nothing special, but it is a hotel that you can definitely leave with a good impression.