Sina Bernini Bristol, Autograph Collection

房間不錯，有露台，位置絕佳，旁邊的餐館也不錯

Wonderful hotel. Like many, we stayed here before a cruise and were not disappointed. The hotel is really well placed located near the Spanish Steps/Trevi Fountain, Pantheon and only a 25ish minute walk to the Colosseum plus there is ample shopping in the area. The staff are super polite and friendly. We arrived a little early and our room was ready for us. The room was nice and overlooked the fountain outside the hotel on the street. We were starving and the concierge suggested a restaurant off the beaten path for us that made fresh pasta and only used fresh ingredients and it was marvellous. The restaurant in the hotel that served breakfast was unaware that I had an allergy to nuts and so the 1st day they didn't have much for me and I was slightly annoyed (but am used to this) and mentioned it to the front desk. They promptly called the restaurant and advised them we would be there for 2 more days and the following 2 days they made an entire separate plate for me with fruits and pastries all nut free which was really nice of them (and heavenly delicious). It's known that hotels in Europe have smaller rooms and this was no exception but the room was clean and the bathroom was spacious. We did have to change rooms because the 1st room's AC wasn't cooling the room properly and the 2nd room was even nicer than the 1st. In fairness though, Italy was experiencing an extreme heatwave and everywhere we went was hot. If I had one sort of "concern" for future guests it's that if you are a light sleeper, ask to not be placed in any of the rooms near the elevators because the walls are marble and sound carries into the rooms and when guests get off the elevator late at night, it's loud. This is not the hotel's fault but rather rude guests that are inconsiderate of other people. Overall we were very happy at the Sina and would return. It's a great hotel whether you're there as a couple or as a family.

We were booked in the Bernini Bristol since July 3, 2023 for a June 24, 2024 arrival for three nights before our Silversea cruise. We arrived at 10:30 am and waited behind guests for 13 minutes who were trying to secure rooms and were arguing about their room location or the fact that they had a teenager and were told they needed a second room. A female at the separate concierge desk pulled us out of line apologizing that our room wasn’t ready and said she’d call when it was. We’d been flying for 24 hrs at that point. No call received so at 3 pm (check-in time) we returned to the Bernini Bristol to find displeased guests in a long queue at the registration line and the female concierge who said she’d call three deep in guests. Exhausted, I walked over to the desk with three male concierges who appeared locked in a terse conversation with each other. As I approached the desk, one of the concierges put his hand up across the counter towards my face and said, “wait!” Offended, I immediately moved back to the registration desk line. The concierge ran behind hind the desk yelling. “Madam, you just needed to wait a minute.” I told him I did not want to speak with him. The female concierge came over and told me that when there is a stressful day that man is short and unpleasant. I reminded them that we paid a lot of money to be stressed by the Bernini Bristol and that rude man was being paid for his stress. I proceeded to get our room key. My husband and I walked to our room to find we were in the corner of the sixth floor next to the elevator. The noise was so loud after a few minutes I would compare it to being next to the ice maker at a 1 star hotel. I went back and shared my concern and my husband and I were shown room 208- the only other room not booked. We took the room only to find that it was not a king but two unleavened full beds pushed together- we had to sleep separately and on the edge or roll to the outside of the mattress. Our shower was in a tub, which had no curtain or glass ( there was glass at one time because there was a clothes line to nowhere in the tub). The shower head leaked all over the marble floor and we had to step out with greatest care not to slip to our demise. There was mold in the shower and around the sink, no place to unpack your clothes, one valet stand, and an awful smell from the bed skirt. This hotel assured us to never book a pre-cruise stay with Silversea again. The stories of other guests were just as unfortunate and I hope they share. Best thing about the hotel: the bellmen and housekeepers were gracious and tried to be helpful. The location is great, but there are lots of much less expensive hotels that people we met said provided outstanding customer service in the same area. Pick another hotel!

We thoroughly enjoyed our two day stay at this 150 year old boutique luxury hotel. The hotel is located on the Piazza Barberini and is a mere 5 minutes walk from the Trevi Fountain. The location is incredible. The main road from the hotel is beautiful and is perfect for shopping. Further, the hop on hop off buses leave from right outside the property. The rooms were excellent along with attached balconies. For a heritage property, the rooms are very modern and comfortable and the upkeep at this property is excellent. The hotel is kept very clean and tidy by the excellent staff. Service of the staff was exemplary. Starting from the checkin staff, restaurant staff, housekeeping staff to the incredible concierge personnel, everyone takes such good care of their guests. The concierge staff were especially very helpful in arranging tickets and providing valuable suggestions for dining options in the city. Our outgoing flight from Rome was early in the morning and the concierge arranged for a timely airport transfer for us while the whole city was asleep. We even had the porter help us with our luggage from our rooms at that odd hour. Service, therefore, was top notch. Now coming to the food, words cannot describe the culinary experience we had at the Vil Vizio rooftop restaurant. The view from the rooftop is fabulous and the entire Rome skyline is visible from the roof, including landmarks like the St Peter’s Basilica and the Vatican. The food however is the highlight of this place. Mouthwatering delicacies await you with excellent service. We truly enjoyed a memorable evening at the restaurant. The breakfast in the morning was also excellent. Overall, this is arguable one of the finest heritage properties in Rome and I would recommend staying here for the great service, good food, and the incredible location.

Definitely a 5 star experience. The hotel is immaculate. Contrary to other comments, the room A/C is great. The staff is friendly and accommodating. The location is perfect for walking to many restaurants ,shops and sites. A very good choice for staying in Rome.

The design of this hotel was absolutely breathtaking!!! The interior, exterior and rooftop were so aesthetically pleasing!!! And it was perfectly located right next to the metro in a clean gorgeous part of Rome. Would definitely stay here again

If you are heading out on a cruise this hotel is likely to be a good fit. If not, skip it as the people on the cruise take over the hotel. The rooms are comfortable and large and the hotel has a wonderful roof top bar and restaurant. The food is good and the views are fantastic. The staff is friendly but the big issue I had is that they cater to the cruise guests and we had one of their suites for a room. The cruise people took over breakfast shouting between one another and the poor waitstaff just rolled their eyes in sympathy with us. In the morning, we had difficulty pulling up our rental car to retrieve our bags because the cruise buses (yes buses) were blocking the entrance. ONe of the cruise staff was blocking the hotel entrance as if we weren't important because we weren't cruise guests. It's too bad really because otherwise the hotel is great and staff are friendly but seem powerless to controlling the cruise staff and guests to be aware that other people are spending quite a bit of money to stay here.

Mauro the concierge helped us with a big smile even if we weren't clients of the hotel. We were having a drink while trying to sort out the stealing of a bag (with passport inside). That was an amazing level of service. A big thank you to him. So great to feel welcomed and helped.

Great location, wonderful hotel staff and concierge! Beautiful hotel with rooms available to overlook the square. Lovely views of the city and fantastic hotel staff that were able to deal with multiple flight and room updates. Enjoyed the experience tremendously. Would go back any time to visit this gorgeous hotel. They were able to book transfers to and from the ship, which was fantastic. Happy to have stayed here.