Hotel Kent

Sami who is in charge of reception, he was our angel. He was very helpful and friendly. We were very happy to work with him. Thank you very much

Centrum makkelijk/snel te bereiken. Kamers echter wel erg gehorig.

Very disappointed with Kent Hotel. I booked paid and has a confirmed booking and n day of my reservation they sent me a message asking me to mo to another hotel nearby . I was in transit time and caused a lot of stress. How can a hotel cancel you a few ho riot to arrival when I was arriving solo in the evening. Totally unprofessional and I have very epernces in many years of travel .

Stayed here for 4 nights whilst on a sightseeing holiday in Rome with my daughter. Our room was basic but clean & comfortable. Not sure why some reviews say they couldn’t access a mini fridge as we had one that kept our beer/water & cola nice & chilled. Our room was cleaned each day whilst we were out & clean towels were placed in our room. Although not “central” it was roughly a 25 minute walk to most of the central attractions. The staff were brilliant, very friendly & very helpful. On our final day we checked out & left our bags at reception, on arriving back later in the afternoon our taxi didn’t turn up, the receptionist on duty instantly started ringing around to find out the problem, then booked us another taxi and stood outside with us until it arrived.

Don’t recommend at all. The room is damp and mouldy, toilet roll holder falls off, feels like you’re staying in a hostel and to top it off my partner got ridiculous bites on his back from bed bugs! Definitely shouldn’t be allowed to be open and lower than 3 stars

Imagine: you spent 24 hours running between airports. The airport loses your bags, which contain all of your shoes, clothes and toiletries. You ask yourself, is there any way for the day to get worse? And then you realize you don’t have service abroad, so you will have to guess where you’re going, unable to get an Uber. Not to mention your card also doesn’t work. I took a train to Termini and walked to the hotel. It was supposed to be a 15 minute walk, but I hadn’t eaten or drank since the night before; the walk to the hotel took an hour. Upon arrive, I meet Sami/ Sammy. I’m disheveled, upset, tired, and really having the worst day imaginable for me. I have spent the last hour walking in crocs with a backpack on, in sweatpants, and Sammy immediately greets me with “oh you’re the famous one!” And kept telling me how everyone knows me, I’m famous, he can’t wait to see the review! I’m from Midwest, US. The closest to famous I’ve been is the I80 truck stop. It made my day. I had had this awful day, and Sammy took the time to make me smile and laugh. He was considerate and kind. The boy making espresso was kind as well, keeping water out while I studied and giving me a shot of espresso to start the day! I will be staying here again. And I hope Sammy gets the recognition he deserves because he is the reason I did not change my flight home to today.