Hotel Principe Torlonia

Everything was good, until the workers started stareat my family during the breakfast. Maybe because my family is Korean than they were curious, But nobody likes it when someone stares at us while we're having breakfast.

I was attending a conference and needed a nice hotel to unwind from a stressful year, but I was booked in a basement room, it was dark and smelled fungi, the walls are dark, the curtains are dark, it was a horrible 3 days of my stay as I’m also claustrophobic, I felt closed on in underneath, the floors looked wornout , that basement room was nothing different from what one would leave home. This room was close to the house service staff room, no floor mats as on the other side and I was woken up by trolleys, and chatting from staff starting their cleaning everyday, just an overall bad choice to offer to any client. The staff I found at reception on first (Naustica) was such a sweetheart and nice and helped put me in a much better room on my last night, and the room upstairs was wonderful, clean , modern and spacious and much better curtain choice. Marco at the reception on my checkout was also such a sweetheart. Given a second chance, I would still choose this hotel, as it is in such a lovely neighborhood, the staff are friendly, the breakfast was fine, but provided I don’t get that basement room ever again, but rather the type of room I got on the final day. Overall it’s a nice quality hotel, but it can also do with a modern touch and upgrade in bathrooms and floors, one can see they are well maintained but are outdated and worn out.

Il personale si e’ preso cura dei miei bisogni in maniera impeccabile