Unica Suites Rome

The staff at the hotel were very friendly polite and always happy to help with questions asked eg where to eat, how to get to the main attractions etc. We found that the kettle in the room was leaking and when we came back from a walk they had already put a new one in the room. The hotel is conveniently placed within walking distance of some of the attractions and close to all food and drinks places. When we return to Rome we will certainly book this hotel again.

I didn't receive the room I paid for which was the superior room with balcony and sofa, instead a standard room without the balcony and sofa and small for 2 people for 4 nights. However the room was clean, a modern feel, the bathroom sink tap had limescale all over it and a flickering light, aircon really loud and noisy. Daily cleaners but one day came super early at 8am. Perfect central location, the fountain being a 6 minute walk away, close to shops, bars, restaurants and supermarkets.

Nice service, everything clean, very quiet location close to many mayor attractions. I would come here again.

The experience was terrible, the staffs were unfriendly and unhelpful. I had struggles connecting the WiFi, when I reported to the hotel’s hotline, they instructed me to enter the wrong password and noticed me later that the entire WiFi system in the hotel is out of service. I subsequently called the hotel to obtain the password for an alternative WiFi, the staff neglected my inquiry and told me that the WiFi is down at the moment and wouldn’t allow me to try out the other available WiFi. The check out wasn’t smooth since the reception only cared about telling us to pay the city tax and ignored the issues that I had while residing in the suite. The facilities of the hotel is extremely old and seemed dirty and disgusting as if no one has been in this hotel for ages. The hotel definitely became my worst experience in Italy and has made me hate the city of Rome.

Fantastic location for short stay

本來蜿蜒的石板上下坡已經消耗了不少耐心，但是所有的不滿在進房間那一瞬間被瞬間撫平。 好久沒有見到歐洲如此慷慨的床size，衞生間也是超讚。我跟朋友都滿意的不得了！ 走去噴泉大概5分鐘？交通賊便利。 下次來羅馬會作為酒店首選！