Gæstebruger
4. februar 2025
Бронирование происходит моментально, но местоположение, что он рядом с вокзалом не правда, от вокзала термини нужно прости почти 1700 метром, а дорога состоит из бомжей лежащих на тротуаре, из эмигрантов непонятного вида, жутко. Вечером так вообще не привлекательно. Что касается отеля: мне в него не открыли даже дверь, а после хозяин написал мне письмо огромное!!! И по ватсаппу предложил отменить бронирование. Письмо приложу ниже. Я отменила бронирование, но вечером с моей карты списалась полная стоимость номера184 эвро. Я так полагаю это отработанная мошенническая схема. На вопрос о возврате денег, милый хозяин ответил, что я же забронировала номер, который он теперь не сможет продать никому)))))) вообщем уважаемые туристы, если вы в Риме больше суток ни за что не селитесь около вокзала и тем более в этом отеле!!!!!! Сплошной обман!!!!!!!! Выберите район метро барберини. А это письмо которое мне прислал хозяин. Мне его даже переводчик не смог перевести🙈 Thank you for booking at my guesthouse. My name is Mattia, I am the owner of the place. this structure had another name until 3 days ago for about 7 years but due to a technical problem due to the site itself I had to close and start again from 0. the structure had 600 reviews and a score of 9.2. I say this so you know that I will do my best. I ask you to kindly cancel the reservation if you do not want to come because for me now it is important to have people who really intend to stay here with me. If other people send false messages with this page it is because in recent months someone has hacked the site's booking system, so if you receive messages after checking out asking you to enter your card details and because by inserting it they see your details so use your card because you have all the data. It has happened to many customers in recent months that they have lost a lot of money. Having said that, I want to give you some small explanations or rules. This is not a hotel but a guest house and therefore arrival must be within the check in time and it is not possible in any way to check in after the indicated arrival time. You will have to inform me of the indicated time within 24 hours from the booking. I ask you to be kind enough to leave the room as clean as possible during your stay. Education and respect for other customers during their stay is the first rule that must be applied not so much towards me but in not disturbing other people's stay because I believe that as you look for it, others also look for it. leave the room very dirty it can take up more of my time than expected and not give everyone a top service wasting time that could be used to make each room better clean without making you wait too long both on the day of arrival and during cleaning attempts. I kindly ask you before leaving the room to close every open suitcase and position it in such a way as to allow me to clean the floor adequately. It is possible to leave your luggage only from 12 because in the morning I
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