Hotel Capannelle Roma

El trato inmejorable Trabajadores muy atento, muy recomendable

Definitely not 4 stars. Look like 2 stars Roon needs renovating fridge no working stay 3 days every since 1st day promise everyday but nothing happens others rooms friends got same story customer service very poor Bathroom shocking!!!! Aircon leaks water from ceilings Reception wc seat crak in 2 prices you are not able to seat on pool close under service no customer satisfaction not recommended as 4 stars well below 2 stars looks Still more to say

What we liked ….. the hotel staff were mostly helpful and approachable. They were friendly and pleasant. The gardens were nice, the freshwater pool was lovely and I had it to myself, plenty of available sunbeds. Breakfast was good, lots of variety and the dining area was spacious. The bathroom was lovely, hairdryer was provided and the bath was great, always plenty of hot water for a bath or a shower. There is a small fridge and a safe in the room. Close to the hotel is a supermarket and a really nice Cuban restaurant, it looks a bit ropey from outside but is actually nice inside and the food was very good! What could be improved…… the hotel is not close to the centre of Rome, the 118 bus stop is close by but you have to buy a ticket BEFORE you get on the bus and they are hit and miss whether they turn up. The hotel don’t provide tea/coffee making facilities in the rooms. The pillows are like bricks, a comfortable pillow would have made a huge difference. The hotel is noisy even during the night people talk and laugh in the corridors. Polite notices would be useful. It would be great if the hotel could have provided an information pack with useful information such as bus/taxi, map etc. It was still 26 degrees but the pool was closed after our first day, if would have been amazing if it could have stayed open for perhaps another couple of weeks. We were badly bitten by mosquitoes whilst in the hotel, my son was bitten 49 times, perhaps this could have somehow been prevented I’m not sure. All in all, the hotel was clean and we did enjoy our stay. With a few small adjustments it would have been really great.

To define this Hotel a 4 Stars is a Scam for sure.. First of all... Furnitures are old and damaged .Noisy air conditioning because of the old building system. Dust at the entrance of the room and dump on ceiling. Request to change a room as all hotels politic will be the song : " Today we are fully booked". You can't pay 145 € per night and 7.50 € city tax at day for this! Please choose a better option for your stay! Customer service inexistent!

romaya turla geldiğimizde ailemle geçen hafta kaldık. ilk sabah kahvaltı yaparken sandalyemdeki çantam çalındı. pasaportlar-cüzdan ve telefon gitti. otel personeli hiç yardımcı olmadı, polis çağırmadı; adresini verip gittiğim karakol bu işlerle ilgilenmediğini söyledi ve roma merkezdeki ilgili karakolu kendi ***retlerimizle bulduk. ve hırsızlık raporu yazdırabildik . ertesi gün aynı restoranda başka birisinin çantası daha çalındı. bu tür olayların çok olduğunu öğrendik. kesinlikle çalışanların ilgisi ve ortaklığı olabilir. yönetim ise umursamaz ve hiç yardımcı değil. odalarda yastıklar berbat, içecek-kahve makinası yok. personel ilgisiz ,somurtkan ve hiç yardımcı olmuyor. kendi isteğimle asla gitmezdim; kimse de gitmesin.

- Abfluss am Waschbecken verstopft - Duschschlauch gerissen - falscher Schlüssel für das Zimmer ausgegeben - Frühstück: extrem viele leere Behältnisse (Rührei, Bacon, Wurst, Käse, ...), welche erst nach ca. 20-30 Minuten nachgefüllt wurden. Kalte Rühreier und kalter gebratener Bacon. Keine Säfte. Beim Kaffeeautomat Warteschlangen von ca. 15 Personen. Bei der Wahl von Milchkaffee kam nur Milch. keine Brötchen, sondern nur Toastbrot. Am Einlass Wartezeiten bis zu 20 Minuten. - sehr unfreundliches Personal