Rocco Forte Hotel de La Ville

非常值得一住

Excellent location and service from the entire staff. We stayed at the Rocco Forte property in Rome, and the entire staff provided outstanding service, with the doormen and check-in team being particularly exceptional. Our room on the 7th floor offered panoramic views that stretched across the city. This was our second experience with a Rocco Forte hotel, and both stays have been truly remarkable.

This is the 3rd time staying in this incredible hotel and the most special stay we will ever have in it. We got married in the hotel and it was utterly perfect in every single way. We stayed here back in 2022 when we got engaged and again in 2024 to plan the wedding and each time it just becomes more special and magical. You will see further on how much I talk about the staff, but it is them that make this much more than a hotel and bring the magic to life. They are truly at the top of their game with customer service and go above and beyond. Our suite which we stayed in for four nights was incredible- a big terrace and spectacular views over Rome. The housekeeping was amazing as always and made sure the room was always perfect. We felt so special from the minute we checked in. Ciranza from the front desk was amazing, she walked us to our suite and chatted with use throughout our stay. When I say nothing was too much trouble I mean it. The staff in every department were incredible. Now for what is the most special day in your life, the wedding. It was absolutely perfect in every single way and beyond what we expected. We felt like two kings and that is no exaggeration. Our amazing wedding planner Chiara who dealt with us over the last 2 years to plan was there on the day and ensured everything went perfectly. She went above and beyond and was so helpful with last minute changes due to some guests not being able to make it due to cancelled flights. Chiara made sure our day was perfect and for that we will be forever grateful to her as she made a dream come true. Thank you Chiara! The food, drinks and service was outstanding the whole day and every guest commented on how they have never had better service and in such beautiful surroundings. Luca and his team were great! However, a special mention to Giuliano from the bar staff. On our first day he served us in the bar and was telling us he would be working Saturday at our big day! Well…. This man is just incredible at what he does. He went above and beyond in making sure my husband and I were not only looked after but utterly spoilt all day. Thank you again Giuliano! We will definitely be back at the hotel to mark our anniversary next year and plan to have many more fantastic stays in this amazing property with even more amazing staff. Thank you to everyone that played a part in our big day!