Millennium Hotel Paris Charles de Gaulle

The customer service was the worse I have ever seen in any hotel, reception desk was rude and ignorant and not willing to help or explain , on top of that the air-con in room didn’t work and they didn’t care !

I had to pay €150 as a security deposit, which Trip.com never mentioned anywhere. However, the hotel receptionist showed me that they had mentioned this security deposit on all other platforms like ***********. Apart from that, the hotel staff were really nice to us and explained the security deposit process. They also refunded the deposit upon our check-out. I think this hotel needs renovation as their AC is not working properly, and the carpet is really old. However, it was fine for my two-day trip.

The hotel means whats is to be meant. They hold an antique furniture which we think it's nice. The WIFI provided is completely the worst possible! I have read some complaints about it but I thought it could be a punctual problem. But its not, it belongs to the hotel. They don't provide an acceptable internet(which nowadays it's essential) service, so consider to have a sim card before. The staff are friendly, the cleanliness are good and the breakfast you can find typical french food with excellent breads, croissants and cheeses. The room is well comfortable and silent, we had an excellent night sleep after a long trip. One point that in my opinion must be improved is the shuttle service, the last shuttle to the airport departs at 1045h local time, if you lose this time you get to pay them 10EUR to go to CDG. Many others hotels in the same are offer almost a 24h shuttle service. The neighborhood is amazing, you can find very cozy restaurants and mini markets.