Quality Inn & Suites

I checked in my room and found out the room sheet were dirty looks like is been done but a women hair was all over the sheet,I asked to change my room they gave me another one found out dead cockroach was by my night stand.

This hotel looks trendy and has a nice ambient. The outdoor pool is awesome. The fitness facilities are decent and the overall appearance of the hotel was nice.The host is very welcoming and acommodating. Make sure you have everything you need for the night. The hotel is 10 minutes from the shopping strip and all the stores and restuaraunts close by 10. Ross is the only thing open late. Have what you need for the stay. The hotel does have vending machines and laundry on every floor. Thats a great amenity. I would have given this hotel 5 stars if it wasnt for the bad breakfast and bed bugs in our room. We stayed in a double queen suite with a kitchen. We were looking forward to using the stove but we found out this hotel has no dishes, utensils, pots or pans for the customers to use. The front desk does not have any to lend so bring your own supplies. Do not expect an elaborate breakfast either. All that was availible were cold bean and cheese tacos, juice and cofee. Nothing else no fresh fruit eggs, pastries or sausage as stated in the hotel info. There also was no dishes in the eating area. Do not go hoping to expect a nice breakfast. The room we stayed in looked clean, pleasant and modern and smelled fresh. So we expected a clean room and did not worry about any bed bugs. The sofa bed my boys stayed in was broken so it was slanted so my sons did not have a comfortable sleep. When my wife and daughter woke up they had bed bug bites all over themselves. Come to find out the bed bugs were hiding in the curtains. That wrecked up our pleasant stay. We spoke to the manger he was apologetic but said he could not refund our money or give me my points back because we had already spent the night. He said had you told me last night we could have changed your room and accomodated. Unfortunately the bed bugs ruined our padre island get away.