Hilton Garden Inn Roanoke Rapids

What a great group of people who run a clean, comfortable and lovely hotel. Wonderful staff from the manager to the lovely people who dedicate themselves to keep the facility spotless! Our room was immaculate, the breakfast good, and a nice night’s sleep. What more could one ask of a night’s stay? Thank you!!!!

This hotel feels like a higher rated hotel. They were nice at check in but the restaurant staff was extremely nice. The food was good and they made accommodations for a delayed meal. Rooms were clean and comfortable. Highly recommend and I’m picky!

I called the hotel at 1 pm to let them know we would be a late arrival at 2:30 am due to canceled flights. They took down my name and said ok. When we arrived we were told they didn’t have a room for us. After multiple calls from the desk worker to the manager we were told sorry, we’re booked full. I pushed back as I had paid in full 3 months prior. 30+ minutes later we were given a double queen room rather than a king bed. We were beyond exhausted by that point so we accepted the room. The hotel was the perfect location to walk to Weldon Mills Theatre.

We stopped by this place overnight on the way to SC. The hotel itself is situated very conveniently close to the highway. The building seems to be rather new. Rooms are spacious. That is where positive findings end. People working there seem not too happy being there. The food at the restaurant on the main floor was borderline poisonous. The chicken sandwich was dry and was slapped in the middle of a bun with nothing except a few shavings of pickle. The taste was awful. That and fries smelled like fish as probably the oil was reused from a fish pan. Yuk! The room itself physically was great. But the bathroom wreaked of the smell of old urine! The pillowcases seemed clean, but they were hiding dirty pillows which had turned from white to dark grey. The smoke alarm kept crackling the whole night as if it was trying to communicate with outer space. Avoid

Hotel location was remote. Few choices for restuarants. Room was sparse. Only bins for clothes. Unfriendly staff. Breakfast buffet was minimal as well. We usually love Hilton Garden Inns, but this did not rise to the occasion. It had just been renovated and the building permits were still posted.

6 stars for the staff! Jerry & Daisy in the dining room. The food was fabulous, the tomato bisque was so good, I almost had a second bowl for Dessert! I thought my steak last night at Hilton Garden in Columbia, MD was great and tonight in Roanoke Rapids, Jerry exceeded those expectations with our rib eye! Romelo at the front desk was lovely to work with! Dominique made me the perfect Manhattan cocktail! I am telling you, Hilton Garden Inn in this part of the country is absolutely killer. and the beds are extremely comfortable! Just need another table in the room besides the desk!

I checked into the hilton garden inn and when I tell u I will never stay there again it's not worth the money the front desk Clerk he was rude and I let him know he was and he responded with a smart remark and I responded back also no soap n the room just bad service nice hotel but need better service paid 300 dollars for bad service

Not great but restaurant made it great! Stayed here on the way back to NJ. Was a bit pricey at $175 a night. Walked in and it was totally under construction. Didn't expect that for the price. Room was updated which was great! Went to bar for a drink and food. Lindsey was great and working really hard!! Restaurant small so nervous to order food. Got a burger and it was great! Lindsey and the chef made the whole evening!

I will say that the room was clean, roomy and quiet. The bed was comfortable. It's currently under renovation so that halls are as such. I ordered breakfast in the morning and was told that it would only cost $3 more to add eggs to the meal. I am a gold member so I have a $10 credit for breakfast. I was charged $17.80. Once I complained they have so far credited me $10 but I cannot figure out how there is $4 tax on $3. There was a normal $50 pet fee also on that receipt. I paid in advance for the room but then they charged me a second time at a higher amount. Second receipt. Then there was a mysterious $33 charge on my credit card where there was no receipt and no reason for it to exist. I questioned it and it disappeared from my credit card but the hotel location told corporate customer service that it was a related pet fee. Nope, it was not. I will NEVER return to this location as I have never had so many charges that should not have existed.