Hyatt Place Roa Arpt Valley View Mall

Amazing place to stay, whenever I travel I will always stay at this location

酒店房間設施破舊，面盆都裂了一條縫，房間佈局很奇怪，洗面盆竟然佈置在房間裏，衞生間倒挺大，但衹有淋浴和馬桶。因為衹是一個路過歇腳的地方，也沒過多注意其他的。倒是旁邊有一個叫紅樓的中餐館，是自助餐$15/人挺便宜，很多老美在裏面吃，菜品還不錯。

Great stay! Hannah at the front desk was so sweet and went out of her way to talk to us. She was so friendly and welcoming.

We stayed for a baseball tournament. The overall experience was good. My complaint is the room had lots of pet hair on the floor (could see on our socks). Also pets were allowed in the breakfast area near the food, which is disgusting!!

The hotel Was nice with spacious rooms. Unfortunately i am uncertain whether i will return. The staff was okay. When we first arrived at the hotel, the staff was great particularly Hannah. She was very welcoming, hospitable and professional. When we existed and returned to the property, she would always greet us. However the evening staff was not as welcoming particularly Joey. When returning to the property he questioned us as if we were not supposed to be there. Mind you he saw my daughter and son in the gym the night before. He had the same nasty attitude. My daughter asked him a question regarding gym hours. He answered with a nasty attitude like she was bothering him. The complimentary breakfast was horrible. They ran out of coffee and oatmeal. The powdered eggs tasted like powder. The houskeeping cleaned my room one time during my entire stay. I requested housekeeping twice. The first day of cleaning was good. They changed the bedding, exchange dirty towels for clean ones and emptied the trash. The second day, they gave us fresh towels only. They did not remove the dirty towels, take out the trash and left dirty coffee cups etc.

Was great nice and clean but paid online and did not inform before hand that you have to be 21 and the pool was closed.