Courtyard Riyadh Olaya anmeldelser

The overall experience staying with Courtyard by Marriott Riyadh Olaya is magnificent. Despite the last minute scheduled business trip to Riyadh of our CEO it was handled with care. Given that the hotel was sold out the day before his arrival but he was taken care of hospitably. My coordination with Mr. Raj Adhikari upon booking online was impeccable and his teamwork with Mr. Ali the Front Office Manager executed it with high importance. Due to the busy scheduled meeting for the day it made a huge difference on our CEO. Thank you so much Mr. Raj, Mr. Ali and the Team members who took care of our CEO, we sincerely appreciate it. We look forward to his next trip to Riyadh.

Just to be clear this is not a bad hotel. The rooms were ok but on the small side. The breakfast buffet was ok but not amazing. The service is generally good. However if you have titanium status or above you will not receive the kind of service you will get at other Marriott hotels. I have stayed here multiple times (on weekdays and weekends) and have never received so much as a square inch of an upgrade (despite requesting ahead of time and at checkin, and confirming that there were better rooms available). It’s a shame because a loyalty program is really only as good as its benefits. Hotels like this benefit from being part of the loyalty program (they get the customers) but do not add value to it.

Decent room, clean, decent facilities. Mostly a business hotel, but rates are reasonable during weekend. Breakfast and food are below average which may explain why this is a 4 star hotel, not 5. Would stay again if rates are good. Non smoking rooms have no smell which is also good. Hotel manager was very kind to agree a slightly late check out, but late check out would incur a high price so I didn't stay. Overall good experience but next time I may not pay extra for breakfast. Staff were kind and polite. Lacks the 5 star feel, but not an issue for me.